Senior Software Development Engineer (AS400)

CVS Health is a company focused on providing a connected and compassionate health experience. They are seeking a Senior Software Development Engineer to support their Application Production Support Team, ensuring the reliability and continuous improvement of critical RxClaim business applications.

Responsibilities:

• Provide Level 1–3 application production support for RxClaim business customers, including monitoring, incident resolution, and proactive system health checks
• Analyze and troubleshoot complex application and systems issues; perform root cause analysis and implement long-term corrective actions
• Collaborate with engineering, product, QA, operations, and business teams to ensure timely and accurate resolution of production incidents
• Code fix, optimize, and improve existing codebases to enhance system reliability, stability, and scalability
• Perform debugging, and validation across distributed application environments
• Handle Job failures, Batch processing, Job scheduling, and queues in AS400 Environment
• Participate in on-call rotations as needed to support critical production services
• Contribute to the technical roadmap, driving innovation and continuous improvement within the engineering ecosystem
• Document solutions, operational procedures, and knowledge-base articles to support cross-team learning and operational excellence

Requirements:

• 8+ years of experience in application production support (Level 1–3), incident management, and troubleshooting of enterprise systems
• 8+ years of Software Development Engineering experience using RPGILE, SYNON, COBOL, CL, QUERY400, SQL, Aldon, Hawkeye, X-Analysis
• 2+ Experience with distributed systems, APIs, databases, and cloud technologies (Azure and GCP)
• Familiarity with monitoring tools, logging frameworks, and IT operations processes
• Ability to work effectively in a fast-paced, cross-functional environment
• Excellent analytical, communication, and problem‑solving skills
• Experience in healthcare, pharmacy benefits management, or similar regulated industries
• Experience with automation, monitoring, and incident management tools
• Knowledge using AI-assisted development tools (e.g. Claude Code, Cursor, Github Copilot, etc) to accelerate development workflows
• Bachelor's degree preferred/specialized training/relevant professional qualification/equivalent experience