Senior Security Engineer

RedHelm is redefining what it means to be a technology partner, delivering industry-leading offensive and defensive cybersecurity alongside full-stack IT services. The Senior Security Engineer is responsible for leading the design, implementation, and ongoing optimization of security solutions across client and internal environments, while also mentoring SOC analysts and ensuring high-quality service delivery.

Responsibilities:

• Lead end-to-end implementation of security solutions across client environments
• Design and build scalable implementation strategies and frameworks
• Perform system upgrades, maintenance, and optimization across shared environments
• Evaluate and test new technologies, tools, and solutions
• Maintain and enhance SOAR platforms, including integrations and playbooks
• Serve as SME across endpoint security, SIEM, segmentation, and network security technologies
• Act as escalation point for Tier 3+ incidents and complex technical issues
• Support SOC analysts during onboarding, implementations, and incident response
• Lead proof of concepts (POCs) and technical evaluations
• Provide advanced consulting support for high-impact client engagements
• Conduct client demonstrations and technical presentations
• Assess customer environments and recommend security improvements
• Perform health checks, rule set reviews, and security assessments
• Build and maintain trusted relationships with technical stakeholders
• Deliver clear, accurate communication to both technical and non-technical audiences
• Assist in incident response efforts and high-severity security events
• Support deployment strategies and security frameworks
• Act as secondary escalation point for incident response when needed
• Respond to alerts, events, and incidents in accordance with defined procedures
• Document all implementations, incidents, and processes thoroughly and accurately
• Identify gaps in customer environments and recommend enhancements
• Stay current on emerging threats, vulnerabilities, and industry trends
• Collaborate with vendors on product roadmaps, features, and improvements
• Contribute to SOC documentation, processes, and best practices
• Ensure adherence to all Information Security and Privacy Policies
• Maintain confidentiality and integrity of client data at all times
• Enforce security and operational controls to protect client environments

Requirements:

• 5–8+ years of experience in security engineering or SOC
• Proven experience implementing and supporting enterprise security solutions
• Hands-on experience with incident response and escalation support
• Background in system administration, networking, or infrastructure engineering
• Strong technical expertise across security tools and platforms (SIEM, EDR, SOAR, firewalls, IDS/IPS)
• Solid understanding of networking, infrastructure, and security architecture
• Experience with scripting or programming (Python, PowerShell, Bash, etc.)
• Strong analytical and problem-solving capabilities
• Ability to lead complex technical projects independently
• Excellent communication skills, both client-facing and internal
• Ability to thrive in a fast-paced, high-pressure environment
• Strong documentation and process discipline
• Bachelor's degree in a related field or equivalent practical experience
• Valid driver's license and reliable transportation (if applicable)
• Willingness to participate in on-call rotation (24/7 support environment)
• Ability to travel as needed
• Must undergo and pass federal and state background checks and credit checks
• Experience working in a managed services or multi-client environment
• Relevant security certifications preferred (e.g., CISSP, CEH, Security+, GIAC)