NVT Group is seeking an Application Engineer for the Americas to provide technical support and assistance for dynamic signal analyzers and vibration controllers. The role involves pre-sales support, customer training, and collaboration with various departments to enhance product quality and customer satisfaction.
Responsibilities:
- Territory responsibility (all DP and Team products)
- Primary sales support for the Americas
- Proposal technical response (RFP) support
- New feature requests
- Handle Support Cases
- Escalate customer issues
- Customer Training
- Develop training materials for your products
- Conduct training courses at NVT offices and customer sites
- Special Projects (assigned on a quarterly basis):
- Technical Papers & Application Notes
- Knowledgebase
- Application Seminars
Requirements:
- Requires a Bachelor of Science or equivalent from a technical school with related experience and/or training
- Experience with vibration test and measurement systems and instrumentation is required
- Requires familiarity with a variety of field concepts, practices, and procedures
- Requires extensive experience and judgement to plan and accomplish goals
- A wide degree of creativity and latitude is expected