Oportun is a mission-driven financial services company that empowers its members to achieve their financial goals. The Principal Product Manager will lead the strategy, roadmap, and execution for Oportun's AI-powered Savings product, significantly impacting user growth and retention.
Responsibilities:
- Collaborate with leadership and cross-functional stakeholders to craft long-term product strategy
- Scope and lead the development of new product features that will increase the financial health of our users
- Analyze data and perform user research to form and test hypotheses in the pursuit of building a deep understanding of our customers’ needs and behaviors
- Manage a high-performing cross-functional product team that includes engineering, design, data, marketing, legal, and customer support to implement and build new features
- Drive strong communication and alignment up, down and sideways within the organization
Requirements:
- 7-10+ years of product management experience in high-growth environments
- Experience in the financial services industry (FinTech, challenger bank, etc.)
- Passionate about improving the financial health of Oportun's members
- Experience working and delivering on complex problems
- Ability to make data-informed decisions (testing and experimentation, defining metrics, data analysis)
- Track record of shipping and iterating on impactful products that required partnering with and building consensus across a wide group of cross-functional partners
- Clear and concise communicator with superb documentation skills
- Scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for members
- Comfortable navigating through ambiguous problem spaces in pursuit of clarity and concrete outcomes
- Experience launching products within complex legal and regulatory frameworks such as Finance
- Experience with SQL
- Experience working with a multi-national workforce