Business Intelligence Insights Analyst

TAPFIN is a leading managed service provider dedicated to the innovation and delivery of integrated workforce management solutions worldwide. The Business Intelligence Insights Analyst role focuses on identifying actionable insights to support program goals, maximizing customer satisfaction, and delivering BI solutions using various tools like Tableau.

Responsibilities:

• Understand the business issues and data challenges of our client’s and the staffing industry and translates into solutions that change outcomes
• Establish a regular meeting cadence with Managing Director / Director community to review overarching regional and individual program performance and establish strategic initiative priorities
• Ensure on-time regional strategic initiatives are completed
• Ensure you are informed and sharing TAPFIN comparative and market trending results with Delivery and Engagement
• Ensure you are monitoring program performance for assigned region at least monthly
• Identification of possible Business Intelligence as a Service opportunities
• Partner with BI Product Development to share voice of the customer and identify internal development opportunities
• Responsible for the on-time delivery of work products to the Programs and providing actionable insights that drive change
• Actively present to clients during monthly and quarterly business reviews to bring Business Intelligence subject matter expertise
• Other accountabilities as assigned

Requirements:

• Tenure: 2-4 years of related experience
• Education: Bachelor's degree or equivalent experience
• Communication: Excellent communication skills
• Technical: Proficient in key Talent Solution BI tools, Tableau, or equivalent
• Industry knowledge: Understanding of TAPFIN or RPO's business models
• Worked with a global organization / client