eCommerce Project Manager

Job: eCommerce Project Manager

Location: New York, NY

Duration: 18 Months contract

Job Description: This role is responsible for supporting the US Luxe DTC business, focusing on optimizing site experience, including but not limited to the following:

keeping our sites legally compliant as new rules and regulations are released by opening tickets and updating legal copy across all sites

managing and updating our evergreen auto-replenishment subscription programs across 8 brands

monitoring customer feedback monthly to develop and execute action plans for fixing issues across all sites, directly impacting our customer satisfaction scores and therefore our sales

project managing our roadmap with our CDMO partners, helping to enable important site features across brands to scale adoption (such as cart, checkout features) via Salesforce Commerce Cloud merchandising tasks