Network Engineer - Cellular & Satellite Connectivity

New Era Technology is a company focused on securing connections for people, places, and information. The Quality Control Network Engineer will ensure network-related tools and updates meet standards for accuracy and operational readiness while providing real-time support during business hours.

Responsibilities:

• Verify that all required tools, systems, and artifacts are updated correctly following network conversions or migrations
• Confirm data accuracy, configuration completeness, and alignment with established quality standards
• Track open gaps or discrepancies and follow up with accountable owners to ensure timely remediation
• Confirm that corrective actions are completed and documented
• Serve as the primary daytime contact for questions, issues, and clarifications related to tool updates and conversion quality
• Resolve or escalate issues promptly to prevent workflow delays
• Maintain a daily defect log capturing issues, owners, remediation status, and closure timelines
• Provide simple, clear daily status reporting (e.g., percentage of tools updated on Day 0, defect rate, time-to-closure)
• Attend the daily DMS (Daily Management System) call to review issue counts, track progress, and confirm tool clean-ups are completed
• Communicate updates and risks to stakeholders in a concise, actionable manner
• Provide consistent Monday–Friday coverage from 8:00 a.m. to 5:00 p.m. to support real-time operations and ensure continuous quality oversight

Requirements:

• 3-5 years of hands-on experience in wired and wireless network engineering
• Working knowledge of Juniper Mist switch and wireless solutions and associated tools
• Working knowledge of Fortinet firewalls
• Basic experience with Cisco networking technologies (IOS)
• Experience with Service Now
• Basic experience with Cisco DNAC
• Experience with wired and wireless monitoring and troubleshooting tools
• Strong analytical and problem-solving skills
• Excellent communication and documentation abilities
• Exposure to automation tools (e.g., Ansible, Python scripting)
• Experience in enterprise-scale network migrations or hardware refresh projects
• Certifications such as Fortinet NSE, CWNA, JNCIA, or Mist AI certifications are advantageous
• Strong understanding of network tools, configuration artifacts, and operational workflows
• Excellent attention to detail and a structured approach to tracking issues and updates
• Strong communication skills with the ability to coordinate across multiple teams
• Proficiency with defect tracking tools, reporting dashboards, or workflow management systems