Senior Project Manager

Premier Cloud is a Google Cloud Premier Partner dedicated to helping organizations modernize through cloud technology. They are seeking a Senior Project Manager to establish and enforce a robust project management framework, focusing on technical project delivery, process optimization, and resource accountability across engineering projects.

Responsibilities:

• Manage a concurrent portfolio of projects, typically 5-7 engagements in parallel, with a typical engagement size of 6-8 weeks
• Oversee mid to large client deployments for Google Workspace, affiliated partner products, and assigned Google Cloud Platform (GCP) projects
• Translate Statements of Work (SOW) into detailed project plans, defining tasks, setting dependencies, and presenting clear timelines to customers
• Ensure projects are delivered within scope, budget, and schedule
• Lead the baseline estimation effort and Estimated Time to Completion (ETCs) with Engineers and Change Managers based on the scoped work
• Critically review engineer time estimates and technical decisions by comparing them against similar past projects to ensure efficiency
• Utilize project management applications to build out project timelines, make assignments, track projects, and appropriately demonstrate project control with clients
• Design, configure, and maintain the end-to-end project management workflow within JIRA (or equivalent tool) to serve all stakeholders (customers, sales, management, and Google)
• Implement and enforce a strict task management flow: Backlog, To Do (set estimate/effort), In Progress, To Review (validate time log against estimate), and Customer Approval
• Build a Task Catalog of standard project tasks, defining estimated time and effort to standardize future project planning
• Bring best practices methodologies to the PMO and help implement them
• Lead and enforce the team’s time-logging discipline, specifically utilizing Tempo in JIRA and proprietary reporting tools
• Hold engineers accountable for the quality of their work and for logging billable hours or internal development time
• Serve as the primary project contact for customers in weekly or bi-weekly cadence meetings, providing regular progress reporting
• Maintain and monitor the deployment critical path and communicate issues and risks impacting it internally and externally
• Maintain the issues, risks, decisions, and change logs, and drive the resolution for all
• Identify and escalate project red flags (e.g., scope drift, unresolved technical blockers, or accountability issues) to management and relevant technical experts
• Develop and present project status and financial reporting to all client groups (external customers, Google, and internal management), and report to the PMO
• Be an advisor to clients on best practices and managing continuous stakeholder relationships, especially as it relates to follow-on work (FOW)

Requirements:

• Bachelor's degree in a related field
• 5+ years of industry experience managing IT deployment projects and managing Engineering teams
• Previous experience working in a project management or project lead role within the professional services industry
• Experience managing project activities/teams and application of structured implementation project methodologies and tools
• Experience with cloud platforms such as GCP, Azure, or AWS
• A candidate who has delivered Google projects before transitioning into a project management role, demonstrating a blend of practical delivery knowledge and managerial skill
• Strong critical thinking, excellent communication, and an ability to navigate the intricacies of a technical team and external client expectations
• Demonstrated hands-on experience and a strong record of achieving project goals are essential (PMP/Scrum certifications are not required)