Technology Business Services Consultant - Print Operations
Tempe, Arizona, United States of America
Contract
3 days ago
$61 USD
Key skills
SQL
About this role
Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Print Operations Technical Business Systems Consult in Tempe, AZ (Hybrid).
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 12+ Months
Required Skills & Experience
Domain Expertise (Non-Negotiable)
What You Will Be Doing
Print, Mail & Output Delivery
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 12+ Months
Required Skills & Experience
Domain Expertise (Non-Negotiable)
- Proven experience in print, mail, or output services in a high-volume environment
- Strong understanding of delivery, reconciliation, and operational controls
- Familiarity with print stream formats (AFP, PDF, XML, PCL)
- Experience with mail tracking, reprints, exception handling, and SLAs
- Hands-on experience with document/file-level reconciliation
- Knowledge of control totals, audit trails, and SOX-related controls
- Ability to design and document reconciliation logic and break-resolution workflows
- SQL (read-level minimum)
- Advanced Excel skills (pivot tables, reconciliation modeling)
- Comfort validating data consistency across multiple systems
- Senior-level BA experience supporting Operations or regulated environments
- Strong documentation, process mapping, and requirements writing skills
- Experience capturing exception flows and control requirements
- MRDF (Mail Run Data File) experience (strong plus; submit immediately if present)
- Financial services or regulated industry experience
- Experience with automated reconciliation or operational dashboards
- Background with vendor-managed print services
What You Will Be Doing
Print, Mail & Output Delivery
- Analyze and document end-to-end print and mail processes, from upstream data through print, mail, and archival
- Support high-volume batch print operations including statements, letters, notices, and checks
- Partner with print vendors and/or in-house print teams to ensure SLA adherence and delivery accuracy
- Identify operational risks such as mis-collation, remail exposure, and compliance gaps
- Design, document, and validate document-level and file-level reconciliation processes
- Ensure expected vs. actual output reconciliation with clear break identification and resolution workflows
- Define control totals, audit trails, evidentiary artifacts, and aging logic
- Support SOX-impacted and regulatory control environments
- Collaborate on automated vs. manual reconciliation strategies
- Produce end-to-end functional and non-functional requirements that withstand audit and production realities
- Embed control requirements directly into solution designs
- Document exception handling, reprints, breaks, and failure scenarios (not just the happy path)
- Maintain traceability from regulatory or operational obligations to system behavior