Cloud Network Engineer

symplr is seeking a Cloud Network Engineer who will be responsible for the overall administrative operations of corporate network communications and security. The role involves engineering technical solutions, maintaining vendor relationships, and providing hands-on network administration support.

Responsibilities:

• Provide hands-on network administration support, network maintenance , and operations support
• Diagnose and correct network systems issues
• Work within and adhere to symplr network design and security, testing , and documentation standards, including Change Control documentation
• Work closely with Senior management, System Engineers, Database teams, and IT Project Management to collect and analyze systems infrastructure project requirements ; develop detailed project specifications
• Assist System Engineers to complete network and security infrastructure project initiatives
• Provide systems and services to support corporate software solutions
• Implement, upgrade, monitor, and maintain key systems including but not limited to the following equipment and protocols : web security appliance, wireless controllers, switches, routers, hubs, servers, cables, racks, firewalls, LAN, WAN, TCP/IP, DNS, UDP, latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, MPLS, VPLS, etc
• Design and administer all corporate network security and business continuity processes
• Consult with external resources to obtain engineering proposals, pricing, etc
• Provide software and hardware evaluation and recommendations for management review
• Write and maintain documentation related to corporate facility operations, policies , and procedures
• Provide technical assistance by responding to inquiries regarding errors, problems, or questions with systems and services
• Handle problem recognition, research, isolation, resolution , and follow-up for complex problems escalated from Help Desk
• Analyze, install, and test upgrades of externally developed application programs including firmware updates, security releases, etc

Requirements:

• 5+ years of relevant networking experience, and 2+ years hands-on AWS experience
• High school diploma or equivalent
• Strong time management and organizational skills, with the ability to prioritize and multitask in a fast‑paced environment
• Excellent analytical and problem‑solving skills
• Strong written and verbal communication skills, with the ability to communicate effectively at all levels of the organization
• High attention to detail and strong organizational skills
• Ability to work independently as well as collaboratively within a team
• Bachelor's degree or an equivalent combination of education and relevant experience
• CCNA certification
• AWS certifications
• Experience with Fortinet and Cisco systems, as well as WAN optimization technologies
• Experience supporting audit and compliance requirements
• CCNP and/or CNE certifications