Staff Software Engineer, Developer Advocacy | US | Remote

Grafana Labs is a remote-first, open-source powerhouse with over 20 million users of its visualization tool. They are seeking a Staff Software Engineer in Developer Advocacy to build an Interactive Learning Plugin for Grafana, enhancing the user experience and enabling contributions from non-engineers.

Responsibilities:

• Build delightful interactive learning inside Grafana
• Ship features that make learning experiences feel obvious, smooth, and scalable
• Improve the end-to-end learner experience—from onboarding to completion
• Enable contribution and authoring (especially for non-engineers): create workflows and product features that let many contributors safely create, iterate on, and improve learning content
• Support private guides and experiences
• Make completion tracking that actually matters
• Build progress and completion tracking that’s trustworthy, motivating, and useful
• Instrument learning flows so we can understand what’s working, what’s failing, and where learners get stuck
• Treat observability as a product principle
• Build fast feedback loops (metrics/logs/traces + user journey visibility) so issues stay shallow
• Make it easy to understand what’s happening in production and in real user experiences
• Ship fast with an AI-driven development workflow
• Work daily with tools like Claude Code or Cursor in an agent-based workflow
• Apply strong engineering judgment—scoping, iterating, verifying, and testing—so speed doesn’t compromise quality
• Participate in an on-call rotation as part of our DevOps culture

Requirements:

• You've used tools like Claude Code or Cursor in real development work (daily or close to it)
• You can describe your workflow (scoping → iterate → validate → test) and how you manage risks like security and correctness
• You can ship production-grade changes and explain tradeoffs
• You care about architecture, maintainability, correctness, and raising the quality bar (not 'vibe coding' alone)
• You've used Grafana in real environments—dashboards, troubleshooting, on-call, or monitoring workflows
• You understand observability practices and how Grafana fits into them
• Meaningful open source contribution or maintainer experience
• Full-stack experience (strong frontend-only or backend-only profiles are also welcome)
• TypeScript and/or Go
• Kubernetes familiarity
• Experience in the broader observability ecosystem (Prometheus, Loki, Tempo, Mimir, OpenTelemetry)