NTWIST empowers industrial enterprises through AI/ML-driven optimization, and they are seeking technically minded Junior and Associate Product & Customer Delivery Managers. This role involves supporting product development, assisting with marketing initiatives, and managing customer deployment in the mining industry.
Responsibilities:
- Product Development
- Research & Prototyping: Conduct research on mining workflows and assist in prototyping new product features
- Requirements Preparation: Translate complex operational needs into clear, actionable technical requirements for the engineering team
- Alignment & Testing: Collaborate with software developers to ensure solutions align with business goals; perform functional testing of prototypes before release
- Marketing Support (Occasional)
- Content Creation: Assist in preparing marketing collateral, including brochures and blog articles that explain technical concepts to a mining audience
- Event Participation: Participate in webinars, industry conferences, and trade shows to represent the company and engage with potential clients
- Deployment Support & Customer Delivery
- Customization Management: Work directly with customers to define customization requirements (e.g., data integrations, reporting formats) that fit their specific site operations
- Delivery Planning: Create detailed delivery plans in coordination with implementation engineers and the technical team
- Training & Support: Conduct product training sessions for end-users (geologists, planners, metallurgists) and provide ongoing support to ensure successful adoption of NTWIST’s software products