Middleware Support Engineer
Nashville, North Carolina, United States of America
Contract
2 hours ago
Key skills
KafkaKubernetesOpenShiftPrometheusGrafanaServiceNowJiraCI/CDCommunicationCollaboration
About this role
The role is for Middleware Support Engineer role focused on supporting and maintaining middleware integration platforms, specifically Apache Camel K based integrations.
The role requires 8 10 years of experience in middleware platform support and integration engineering, with hands-on knowledge of Apache Camel K, Kubernetes/OpenShift, incident management, root cause analysis, monitoring tools (such as Prometheus and Grafana), and deployment/release support.
Key responsibilities
include day-to-day operational support of Camel K integration components, monitoring workloads and handling incidents, performing root cause analysis and corrective actions, assisting with deployment, patching, and maintenance, and collaborating closely with onsite architects and development teams. The role also involves maintaining support documentation, runbooks, and incident logs.
Preferred qualification
include experience with event-driven platforms (Kafka, ActiveMQ), ITSM tools (ServiceNow, Jira), CI/CD pipelines, and strong communication and coordination skills for onsite collaboration