Digital Product Manager, OFS Digital Product Management - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Product Manager is responsible for owning and advancing specific components of the Optum Financial Digital Experience, focusing on consumer and commercial-facing digital products to improve consumer experiences and business outcomes.

Responsibilities:

• Own the day-to-day management of assigned digital products or features, from discovery through delivery and post-launch optimization
• Apply user-centered design principles to define product requirements that improve usability, accessibility, and customer satisfaction
• Contribute to product roadmaps by identifying opportunities, dependencies, and sequencing aligned with broader portfolio priorities
• Develop and maintain product backlogs, epics, and user stories with clear acceptance criteria to support agile delivery
• Partner with business, technology, UX/UI, and analytics teams to ensure shared understanding of priorities, scope, and outcomes
• Monitor product performance using analytics tools, NPS, and user feedback to inform continuous improvement
• Participate in user research, usability testing, and experimentation efforts to validate assumptions and refine solutions
• Balance competing demands within assigned product areas while aligning with strategic direction and delivery timelines
• Actively participate in agile ceremonies, sprint planning, and reviews to ensure timely and high-quality delivery

Requirements:

• 4+ years of experience in digital product management, product ownership, or related roles
• Experience delivering consumer-facing digital products in an agile environment
• Experience translating business needs and user insights into clear product requirements
• Proven working knowledge of analytics tools such as Power BI, Tableau, Adobe Analytics, or Google Analytics
• Demonstrated familiarity with agile frameworks and tools such as JIRA or similar platforms
• Proven solid problem-solving skills with a user- and data-driven mindset
• Proven solid collaboration and communication skills, with the ability to work effectively across technical and non-technical teams
• Proven ability to manage ambiguity, prioritize effectively, and execute in fast-paced environments
• 6+ years of experience in digital product management or related roles
• Experience working on consumer financial products, healthcare-related digital platforms, or regulated environments
• Experience with A/B testing, experimentation platforms, or iterative optimization practices
• Experience supporting business cases, impact assessments, or roadmap tradeoff discussions
• Exposure to UX/UI design processes and collaboration tools such as Figma
• Proven basic technical understanding of front-end or API-based systems