TD Bank is one of the world's leading global financial institutions, and they are seeking a Business Insights Analyst II. The role involves delivering data management metrics and reports, analyzing data for trends and gaps, and partnering with stakeholders to support business decision-making.
Responsibilities:
- Deliver data management metrics and reports that provide clear insight into business data management performance, risk, and compliance
- Analyze data to identify trends, gaps, and improvement opportunities, supporting informed decision‑making across the business
- Partner closely with business stakeholders to interpret metrics, assess effectiveness, and support continuous improvement
- Work independently as the senior analyst/subject matter expert and may coach and educate others
- Oversee and/or independently perform tasks from end-to-end
- Focus on short to medium-term issues (e.g. monthly-quarterly)
- Apply understanding of respective business knowledge and strategies to produce relevant and meaningful analysis and materials to support the creation and maturation of business goals and objectives
- Develop analysis and proper visualization or presentation to illustrate business trends and identify areas of business opportunities
- Produce insights and recommend business actions to support business strategy and/or solve business problems
- Work in partnership with various functional areas to provide day-to-day support and delivery of analytics
- Execute on data requests accurately and within a timely manner
- Represent functional area as an analytics & insights professional and key resource
- Act as a bridge to translate business requirements to analytics and reporting needs for a given domain while leveraging tools/techniques/methods that can be easily interpreted by the target audience
- Provide day-to-day support and delivery of analytics insights and collateral
- Contribute to the identification of key performance indicators
- Provide suggestions, ideas, and opportunities to support business needs
- Identify opportunities for business/revenue growth and/or efficiencies for an assigned business or function
- Identify and investigate data/analytics related issues
- Ensure data analysis and insights are reviewed to validate accuracy and minimize any potential errors
- Develop analysis to corroborate initial proof of concept
- Educate/train business users on how to integrate analytics into decisions
- Provide recommendations on financial/monetization goals to deliver on (e.g. quantify functional value, cost savings and revenue generated etc.)
- Build business requirements and facilitate project execution to develop insights
- Utilize quantitative and qualitative methodologies to interpret and present data effectively and clearly
- Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk activities as necessary
- Conduct internal and external research projects; support the development/delivery of presentations/communications to management or broader audience
- Adhere to internal policies/procedures and applicable regulatory guidelines
- Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
- Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
- Lead work streams by acting as a project lead/subject matter expert for small scale projects/initiatives in accordance with project management methodologies
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
- Provide thought leadership and/or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
- Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
- Lead, motivate and develop relationships with internal and external business partners/stakeholders to develop productive working relationships
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
Requirements:
- Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science)
- Graduate's degree preferred with either progressive project work experience, or
- 3+ year of relevant experience; higher degree education and research tenure can be counted
- 2+ years of relevant experience; higher degree education and research tenure can be counted
- Operates independently as a senior subject matter expert and provides guidance to others
- Owns data management metrics and reporting end‑to‑end, from requirements to insight delivery
- Analyzes complex data to identify trends, risks, gaps, and improvement opportunities
- Translates data into clear, actionable business insights that inform decisions and prioritization
- Partners effectively with business and control stakeholders to support data management maturity
- Demonstrates strong communication skills to clearly explain insights to both technical and non‑technical audiences
- Uses advanced analytical tools including Excel, SQL, databases, and Power BI to deliver high‑quality reporting solutions
- Focuses on short‑ to medium‑term outcomes (monthly to quarterly), while driving continuous improvement