System Soft Technologies is seeking a Senior Project Manager to establish and implement project management processes for customer support. The role involves directing work efforts, managing risks, and coordinating communication across the enterprise to ensure project success.
Responsibilities:
- Establishing and implementing project management processes and methodologies
- Assembling project plans and teamwork assignments, including Risk Identification and Management
- Directing and monitoring work efforts daily, including Logistics Management
- Identifying resource needs
- Performing quality reviews
- Providing administrative support
- Escalating functional, quality, and timeline issues appropriately
- Tracking key project milestones and adjusting project plans and/or resources
- Coordinating communication with all areas of the enterprise that impacts the scope, budget, risk, and resources of the work effort being managed; and
- Coordinating status reports and stability of project area work efforts
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or other related field; or equivalent work experience
- A minimum of seven (7) years of IT experience including managing teams, customer service, and production project management in multi-platform environments
- Certified as a Project Management Professional (PMP)
- A minimum of seven (7) years of experience working under the general direction for midlevel to senior-level management
- Leadership experience with managing and completing complex projects
- A minimum of two (2) years of experience with working with IT and project management as it pertains to program areas such as reemployment services and/or community development