Headspace is a company dedicated to providing mental health support through innovative technology. They are seeking a Staff Machine Learning Engineer to lead the development of AI systems that enhance personalization for users, including content recommendation and conversational AI. This role involves technical leadership, collaborative problem-solving, and shaping the architecture of AI systems to improve user experiences.
Responsibilities:
- Lead the development of recommender systems for Headspace meditation & mindfulness content as well as other backend services that enable a personalized member experience including search, a user knowledge graph, and conversational AI memory
- Drive impactful ML technology initiatives that will shape the delivery of and access to mental healthcare
- Serve as a go-to expert and mentor, exemplifying excellence in AI/ML engineering and inspiring others to pursue technical career growth
- Contribute to the design, development, and evolution of our AI systems, taking it from high-level vision to robust implementation, enabling production-ready AI capabilities
- Partner with our team of software engineers, ML engineers, and MLOps engineers, and our Product & Clinical leads to build high quality features that improve members’ lives
Requirements:
- Bachelor of Science degree or higher in Computer Science, Statistics, Mathematics or a related field OR equivalent experience
- 5+ years of ML engineering experience in an academic or professional setting, programming in Python
- 5+ years of experience with any of the following fundamental technologies: vector search, embedding models, recommender systems, supervised, unsupervised machine learning, deep learning, reinforcement learning, LLM orchestration, RAG systems
- 3+ years of experience with modern NLP tools and machine learning libraries (scikit-learn, PyTorch, TensorFlow, spaCy)
- Experience with unit, integration, and end-to-end testing, version control
- Strong problem solving and communication skills and ability to influence across internal organizations
- Mentorship of junior engineers and contribution to DEIB initiatives
- Master's degree in relevant field or equivalent experience
- Professional experience with clinical and/or healthcare applications of machine learning
- Familiarity with current ML literature
- Experience with implementation of robust and highly scalable services
- Experience with AWS, including SageMaker, Lambda, S3, DynamoDB, IAM