Technical Marketing Manager

NinjaOne is a company that unifies IT to simplify work for nearly 40,000 customers globally. The Technical Marketing Manager will create technical content and thought leadership to engage IT professionals and MSPs, collaborating with various teams to enhance the NinjaOne platform's visibility and effectiveness.

Responsibilities:

• Research, write, and publish technical blog posts, how-to guides, and step-by-step product walkthroughs that speak directly to IT practitioners and MSPs
• Develop product-focused content : use cases, architecture diagrams, technical proof points, and launch assets : that resonates with both technical buyers and decision-makers
• Translate complex user workflows, product capabilities, and infrastructure constraints into clear, outcome-driven stories
• Maintain a consistent editorial calendar and deliver content on time across multiple concurrent projects
• Build and validate demos, documentation, and workflow guides that reflect real-world IT and MSP environments
• Plan, prepare, and present live and on-demand webinars, including product demos, thought leadership sessions, and customer-facing educational events
• Represent NinjaOne at virtual and, as needed, in-person industry conferences and partner events
• Facilitate engaging Q&A sessions that demonstrate product depth and build audience trust
• Work with the broader Marketing team to align technical content with campaign priorities, ensuring accuracy and consistency across all channels
• Partner with the Competitive Intelligence team to develop technical positioning collateral : including deep-dive win/loss narratives grounded in product architecture and capability comparisons
• Support Sales Enablement by creating demo flows, objection-handling guides, architecture explanations, and POV materials that help AEs and SEs speak credibly to technical buyers
• Develop technical case studies in partnership with the Customer Advocacy team that highlight measurable outcomes
• Other duties as needed

Requirements:

• 3–5 years of experience in sales/solutions engineering or technical marketing, preferably in endpoint management or an adjacent IT infrastructure space
• You have a track record of writing clearly and compellingly for technical audiences : a writing sample will be requested
• Presenting on camera and to live audiences comes naturally to you, and you bring energy and credibility to every session
• You have a solid working knowledge of IT infrastructure concepts including endpoint management, RMM, patch management, and related disciplines
• Managing multiple projects simultaneously in a fast-moving environment is something you handle with ease
• Hands-on experience with NinjaOne or familiarity with its core modules : RMM, ticketing, backup, and documentation : is a strong plus
• A background working at or marketing to MSPs or IT service providers gives you an edge in this role
• Experience hosting or co-hosting webinars is preferred