MDS (Micro-Data Systems) is seeking a Senior Security Engineer to provide guidance and technical support to clients deploying security integrations. The role involves conducting deployment assessments, performing installations of security products, and ensuring customer satisfaction through effective engagement and troubleshooting.
Responsibilities:
- Conduct deployment readiness assessment and planning
- Perform deployments of Palo Alto Networks SASE products, including Prisma Access and CloudGenix SD-WAN, as coordinated through the Professional Services Project Management Organization
- Hosting preinstall meetings/conference calls for design and planning the assigned projects with our customers
- Lead the customer through the engagement process from planning, configuration, deployment and verification
- Submitting post-install documentation as required and providing closure concerning any remaining action items
- Perform troubleshooting as required in coordination with the customer and Palo Alto Networks Technical Assistant Center team
- Perform after-hours on-call support (as scheduled)
- Take every opportunity to maintain proficiency and increase the level of knowledge on Palo Alto Networks SASE products, software, and services
- Make key product and solution recommendations around ease of use and represent customer needs
- Ensure customers maintain their SASE products with consideration of best practices
Requirements:
- SD-WAN
- Need to deploy IONs
- Conduct deployment readiness assessment and planning
- Perform deployments of Palo Alto Networks SASE products, including Prisma Access and CloudGenix SD-WAN, as coordinated through the Professional Services Project Management Organization
- Hosting preinstall meetings/conference calls for design and planning the assigned projects with our customers
- Lead the customer through the engagement process from planning, configuration, deployment and verification
- Submitting post-install documentation as required and providing closure concerning any remaining action items
- Perform troubleshooting as required in coordination with the customer and Palo Alto Networks Technical Assistant Center team
- Perform after-hours on-call support (as scheduled)
- Take every opportunity to maintain proficiency and increase the level of knowledge on Palo Alto Networks SASE products, software, and services
- Make key product and solution recommendations around ease of use and represent customer needs
- Ensure customers maintain their SASE products with consideration of best practices
- Application Delivery expertise – L7 SLB / Global SLB / Traditional Link LB
- Application Performance Monitoring expertise – Response time metrics, Application identification
- Packet capture analysis / fault isolation and remediation
- In-depth knowledge and deployment experience of SD-WAN and Remote Access technologies
- Network Security expertise (IPS/IDS, ZBFW, NGFW)
- In-depth IP Routing protocol expertise (BGP, OSPF, EIGRP)
- Implementation of Legacy WAN solutions (MPLS, Leased Line, Frame Relay, Satellite, Internet VPN, ECMP, DMVPN)
- Global-scale network design
- Demonstrable Virtualization experience (VMware/Microsoft/Citrix/Linux KVM)
- Desire to learn on your feet and thrive on the bleeding edge of networking