Novartis is a leading pharmaceutical company, and they are seeking a Product Training Manager for their Immunology division. This role involves designing and developing training solutions for customer-facing field teams to enhance product and disease state knowledge.
Responsibilities:
- Lead/ support the design, development and implementation of Sjogren’s Disease related disease state product knowledge curriculum as well as core capability training. Ensure curriculum is designed to accommodate progressive learning from fundamental to thought leader
- Lead/ support content development for CE meetings, Partner with Therapeutic Area (TA) leadership to identify priorities and incorporate content for presentations and workshops
- Leverage and highlight existing NPC internal training assets relevant to field and HA associates
- Conduct on-going needs analysis (internal customer feedback, field interactions, subject matter experts, etc) and leverage results to inform/ adjust training strategy and curriculum
- Develop customized training curriculum to meet the needs of different Customer Facing Roles. Facilitate education about the variety of field facing commercial roles and train on collaboration and orchestration among these roles
- Responsible for co-negotiating contract with external vendors of learning solutions and managing budget
- Responsible for the leadership and facilitation of all training classes and partner with stakeholders to execute training classes
Requirements:
- BA/BS Required
- 2-5 years of pharmaceutical experience (preferred) – Experience could be across any combination of the following: Sales representative, Sales training experience Marketing
- Strong product/ disease state knowledge and experience; agility to learn multiple disease state/ products
- Presentation, facilitation and platform skills, including ability to communicate in small and large settings
- Artificial Intelligence (AI) Fluency
- Strong Communication (oral/ written) & interpersonal skills
- Brand strategy, tactics understanding
- Ability to partner with Skills (brand, medical, vendors etc)
- Knowledge of field/ sales force
- Administrative management skills: planning, organization, operational decision making and analysis
- Demonstrated experience in working with others to achieve organizational objectives including the ability to anticipate and adapt, own and/ or work group tactics to support changing business needs