Senior Business Intelligence Engineer- Commission and Heap analytics

Humana Inc. is a leading U.S. healthcare company seeking a Senior Business Intelligence Engineer to lead analytics initiatives in sales commission programs and digital product analytics. The role involves collaborating with various departments to ensure accurate reporting and actionable insights while developing scalable analytics solutions.

Responsibilities:

• Design, develop, and maintain end-to-end commission analytics supporting sales incentive plans, payouts, and performance tracking
• Build and validate complex commission logic, ensuring accuracy, transparency, and audit readiness
• Partner with Sales Operations and Finance to support compensation plan design, forecasting, and trend analysis
• Create scalable dashboards and self-service reporting that provide visibility into quota attainment, earnings, and sales performance
• Own and optimize Heap instrumentation, ensuring accurate event tracking and data governance
• Translate digital engagement data into actionable insights across patient, provider, and payer journeys
• Develop funnels, behavioral cohorts, and retention analyses to inform product and business decisions
• Partner with Product and Engineering teams to define analytics requirements and success metrics
• Develop and maintain data models, ETLs, and semantic layers supporting commission and product analytics
• Optimize performance and reliability of BI systems and dashboards
• Establish best practices for data quality, validation, and documentation
• Mentor junior BI engineers and analysts
• Serve as a trusted analytics partner to Sales, Finance, Product, and Leadership teams
• Present insights and recommendations to both technical and non-technical audiences
• Support ad-hoc analysis and executive-level reporting requests

Requirements:

• 6+ years of experience in Business Intelligence, Analytics, or Data Engineering
• Expertise in SQL and relational data modeling
• Hands-on experience with commission systems (custom or vendor-based)
• Experience using Heap or similar digital analytics platforms
• Experience building dashboards using tools such as Tableau, Power BI, Looker, or equivalent
• Strong understanding of data validation, reconciliation, and audit controls
• Ability to work cross-functionally in a regulated environment
• Healthcare industry experience (payer, provider, life sciences, or health tech)
• Experience with HIPAA-compliant data environments
• Familiarity with cloud data platforms (e.g., Snowflake, BigQuery, Redshift)
• Experience supporting Sales Compensation or Revenue Operations teams
• Knowledge of Python or dbt for analytics engineering
• Experience working with large-scale event data