Senior Localization Product Program Manager (USA Remote)

Turnitin is a recognized innovator in the global education space, partnering with educational institutions for over 25 years. The Senior Product Program Manager, Localization will transform Turnitin's localization program into a strategic approach, ensuring products and content are culturally relevant for international users while managing multiple product roadmaps and collaborating with cross-functional teams.

Responsibilities:

• Define, develop, and execute Turnitin’s end-to-end localization strategy in alignment with company objectives. This includes setting success metrics, reporting on progress to leadership, and establishing best practices for scaling localization. Manage project planning cycles, define processes, coordinate stakeholders, and oversee localization workflows from initiation to launch, all while minimizing risks and blockers
• Act as an advocate for global users, ensuring international perspectives in our program outcomes. Establish and ensure high-quality localization standards, linguistic validation, and bug management
• Update and maintain documentation for product or program developments. Build and scale key asset usage including glossaries, style guides, and AI-ready datasets to support consistent, inclusive brand experiences
• Identify and close product or program operational gaps with minimal support. Oversee vendor evaluations, ensure accurate budget tracking, and manage third-party localization vendor quality
• Collaborate across Product and other teams (including technology, marketing, and UX) to organize and facilitate data-driven change management
• Serve as a change agent centered on consultation around process and continuous improvement, optimizing workflows from initiation through post-launch

Requirements:

• 8+ years of related experience in program, project management, and/or localization
• Demonstrated experience in crafting localization strategy and leading cross-functional initiatives to launch successful localized products
• Experience collaborating with and managing localization and linguistics vendors to ensure high-quality delivery
• Mastery of Translation Management Systems (TMS), Computer-Assisted Translation (CAT) tools, machine translation, and content management systems
• Mastery of at least one product line or program AND multiple product functions (e.g., quality, communication, operations). Strong operational, organizational, and project management abilities, including experience building and scaling processes from the ground up, and navigating ambiguity and dependencies in an agile environment
• Exceptional oral and written communication skills in English; ability to influence stakeholders and present plans to diverse audiences. Experience working in a highly cross-functional setting, driving results across various teams and time zones
• Thorough understanding of internationalization (i18n) and globalization (g11n) concepts and standards such as Unicode and CLDR
• Demonstrated experience applying AI tools, machine translation (NMT), or LLMs to improve localization workflows
• Familiarity with Agile development workflows, including Scrum or Kanban
• Experience with localization programs or project management with educational institutions and/or in the EdTech industry
• Master's degree in Localization, Linguistics, International Studies, Computer Science, or related field