Senior Digital Marketing Account Manager

Storable is seeking a Senior Digital Marketing Account Manager to serve as a strategic partner to our self-storage clients, driving measurable growth across digital channels. This role involves full ownership of client strategy, performance, and revenue impact, focusing on retention, expansion, and long-term value creation.

Responsibilities:

• Own a book of business of self-storage clients, accountable for retention, satisfaction, and revenue growth
• Lead quarterly business reviews (QBRs) and ongoing strategic planning with clients
• Identify and drive upsell and expansion opportunities across digital marketing channels and Storable’s broader product ecosystem
• Act as a trusted advisor, guiding clients on best practices, industry trends, and growth opportunities
• Develop and execute multi-channel digital marketing strategies (SEO, SEM, paid media, local listings, conversion optimization)
• Translate client goals into measurable marketing plans with clear KPIs and ROI targets
• Analyze campaign performance and customer behavior to continuously optimize funnel performance and conversion rates
• Leverage data to provide actionable insights and forward-looking recommendations, not just reporting
• Partner with internal teams (Marketing Ops, Product, Sales, Support) to deliver integrated solutions and improve client outcomes
• Advocate for client needs internally and influence product and service enhancements
• Contribute to scalable processes, playbooks, and best practices across the digital marketing function
• Serve as a subject matter expert in digital marketing within the self-storage vertical
• Mentor junior team members and support the development of best-in-class account management practices
• Stay ahead of industry trends, particularly in local SEO, paid media, and AI-driven marketing optimization

Requirements:

• 5+ years of experience in digital marketing, account management, or client strategy roles, preferably in B2B SaaS or agency environments
• Proven track record of managing client relationships tied to revenue retention and growth
• Strong expertise across SEO/SEM, paid media, conversion optimization, and analytics
• Demonstrated ability to translate data into strategic insights and business outcomes
• Experience leading client-facing strategy conversations (QBRs, planning sessions, performance reviews)
• Excellent communication and stakeholder management skills, with the ability to influence both clients and internal partners
• Highly analytical with proficiency in marketing analytics tools and reporting frameworks
• Self-starter with strong organizational skills and the ability to manage multiple high-impact accounts
• Experience working with multi-location or SMB clients (self-storage, real estate, hospitality, franchise, or similar industries)
• Familiarity with local SEO, Google Business Profile optimization, and review generation strategies
• Exposure to SaaS-based marketing platforms or integrated marketing ecosystems
• Experience identifying and driving upsell or cross-sell opportunities within an account base