Crossing HurdlesRemote
Accounting Analyst (QuickBooks, Finance) | $34/hr Remote
United States of America
Contract
4 hours ago
$45 USD
Visa Sponsor
Key skills
QuickBooks OnlineAccountingBookkeepingOmnichannel chat supportFinancial conceptsData analysisSMB client experienceCommunication
About this role
Crossing Hurdles is seeking QBO and Omni Experts for a contractor assignment. The role involves responding to customer queries, providing financial guidance, and delivering high-quality omnichannel support experiences for SMB customers.
Responsibilities:
- Respond to customer queries through omni chat platforms
- Handle accounting-related questions requiring deep financial expertise
- Support SMB business owners with bookkeeping and financial guidance
- Analyze and interpret financial data to provide accurate responses
- Complete assigned PPT-based tasks as needed
- Provide support for both general help questions and complex accounting queries
- Deliver high-quality omnichannel support experiences for SMB customers
Requirements:
- Active user of QuickBooks Online (QBO)
- Proven experience in accounting or bookkeeping
- Prior experience with omnichannel chat support
- Strong understanding of financial concepts and data analysis
- Ability to handle complex, data-driven accounting questions
- Strong communication and problem-solving skills
- Ability to work independently in a remote environment
- Experience working with SMB clients