Oracle BRM Expert

Role: Oracle BRM Expert

Location: Alpharetta, GA (Hybrid)

Duration: 12+ Months

Must Have:

• Oracle BRM
• Payment processing
• SQL

Summary:

• We are seeking a highly skilled and experienced Oracle BRM (Billing and Revenue Management) Specialist to join our core engineering/billing team.

akThe ideal candidate will have deep functional and technical expertise in the Oracle BRM ecosystem, with a strong focus on end-to-end billing cycles, subscription lifecycle management, payment gateway integrations, and custom opcode development.

• You will play a critical role in designing, configuring, and supporting our billing infrastructure to ensure seamless revenue operations.

Responsibilities:

• Customization & Opcode Development.
• Design, develop, and modify custom policy opcodes (Facilities Modules - FMs) using C/C++ to meet specific business rules not handled by out-of-the-box BRM functionality.
• Create and customize Data Managers (DMs) and write custom Multi-Threaded Applications (MTAs) for high-performance bulk processing.
• Manage opcode hooks and customize the BRM event lifecycle for rating, billing, and subscription events. BRM Payments Integration & Account Receivables.
• Architect and implement complex BRM payment integrations with third-party payment gateways (e.g., Stripe, PayPal, CyberSource, Adyen) for real-time and batch processing.
• Configure and manage Oracle BRM Payment Manager or custom integration layers for credit cards, direct debits (SEPA/ACH), and alternative payment methods.
• Implement tokenization and ensure compliance with PCI-DSS security standards during payment flows.
• Handle payment processing, allocations, suspense management, refunds, chargebacks, and adjustments. Billing & Invoicing.
• Design, configure, and maintain complex rating and billing scenarios within Oracle BRM. ? Manage billing execution, bill cycles, and invoice generation processes, including custom invoice formatting (XML/XSLT).
• Troubleshoot and resolve rating, discounting, and billing discrepancies. Subscription Management
• Implement and manage the end-to-end subscription lifecycle (creation, activation, modification, cancellation, and renewal).
• Handle complex scenarios involving upgrades, downgrades, and pro-ration of charges.
• Ensure seamless integration between CRM/front-end systems and BRM for real-time provisioning and subscription updates via APIs/Web Services.
• Collections & Dunning ? Configure and maintain automated collections and dunning processes tailored to different customer segments.
• Design workflows for account suspension, service restriction, and account termination due to non-payment.
• Develop strategies for debt recovery and write-offs within the BRM framework. General Ledger (GL) & Financials.
• Configure GL mapping, revenue recognition, and financial reporting within BRM.
• Ensure accurate and timely generation of GL reports and seamless integration with downstream enterprise ERP systems (e.g., Oracle EBS, SAP, NetSuite).
• Perform financial reconciliation and audits between BRM and financial systems. Product Management & Pricing.
• Utilize Oracle PDC (Pricing Design Center) or Pricing Center to configure complex product catalogs, charge offers, and discount models.
• Collaborate with product and business teams to launch new pricing plans, bundles, and promotions quickly and accurately.
• Manage product lifecycle and versioning within the BRM ecosystem.

Requirements:

• Experience: [e.g., 5+] years of hands-on experience in Oracle BRM architecture, development, and configuration.
• Core Modules: Proven expertise in BRM Billing, Invoicing, Collections, Payments, and GL modules.
• Opcode & Custom Development:Deep, hands-on experience writing and customizing policy opcodes in C/C++.
• Pricing Tools: Strong working knowledge of Oracle Pricing Design Center (PDC) and Pipeline Rating.
• Technical Skills: Proficiency in C/C