Key skills
AgentforceOmniStudioHealth CloudApexLightning Web ComponentsSalesforce FlowsMuleSoftREST APIsSOAP APIsSalesforce Platform Developer II CertificationHealth Cloud Accredited Professional CertificationOmniStudio Developer CertificationAISalesforceLeadershipCommunicationProblem Solving
About this role
Dice is seeking a highly technical Senior Salesforce Developer to spearhead the implementation of next-generation AI solutions. This role focuses on designing and deploying Agentforce to automate complex patient and provider workflows, requiring expertise in OmniStudio and the Health Cloud data model.
Responsibilities:
- Architect and configure autonomous Agentforce agents to handle multi-step business processes, utilizing natural language understanding to resolve complex inquiries
- Build and optimize prompt templates within the Einstein Trust Layer to ensure accurate, grounded, and secure AI responses
- Connect agents to backend systems using Apex, Flows, and MuleSoft to trigger real-time actions and data retrievals
- Design sophisticated OmniScripts and FlexCards to provide healthcare professionals with a 360-degree view of patient data
- Implement DataRaptors and Integration Procedures to streamline data movement between Salesforce and external EHR/EMR or financial systems
- Configure Health Cloud specific features, including Patient Journeys, Care Plans, and Provider Relationships, ensuring alignment with HIPAA and industry standards
- Write high-performance, scalable Apex (Triggers, Controllers, Batch, and Asynchronous logic) and Lightning Web Components (LWC)
- Develop and maintain secure REST/SOAP integrations to bridge Salesforce with core banking, insurance, or clinical platforms
- Conduct rigorous code reviews and system testing to ensure low-latency performance in high-transaction environments
Requirements:
- 5+ years of Salesforce Development experience
- 2+ years of experience with OmniStudio
- Proven Experience deploying Agentforce or advanced Einstein AI solutions in a production environment
- Agentforce Mastery: Hands-on experience with the Agentforce platform, including Topic management, Action configuration, and grounding techniques
- OmniStudio Proficiency: Advanced knowledge of the OmniStudio suite (formerly Vlocity), specifically in a Health Cloud or Financial Services Cloud context
- Salesforce Core: Deep expertise in Apex, LWC, and Salesforce Flows
- Integration Specialist: Skilled in managing complex data integrations using MuleSoft or native Salesforce APIs
- Industry Knowledge: Functional understanding of Healthcare (Health Cloud) or Fintech/Insurance (FSC) data structures and regulatory requirements
- Problem Solving (5/5): Ability to decompose complex business logic into automated AI 'actions.'
- Leadership (4/5): Capability to guide junior developers and influence stakeholders on AI adoption strategies
- Communication (4/5): Strong ability to explain AI behaviors and technical constraints to non-technical business leaders
- Salesforce Certifications Preferred: Platform Developer II, Health Cloud Accredited Professional, and OmniStudio Developer