Business Analyst Quality Assurance

Infinite Computer Solutions is seeking a Business Analyst Quality Assurance to lead requirements discovery and ensure the delivery of high-quality Agile artifacts. The role involves collaborating with engineering and UX teams, defining test strategies, and supporting compliance activities while driving operational excellence.

Responsibilities:

• Lead requirements discovery with internal stakeholders and customers through workshops, interviews, and process walk-throughs
• Analyze current-state vs. future-state processes; document workflows, business rules, assumptions, risks, and open questions
• Create high-quality Agile artifacts (epics, user stories, and acceptance criteria, including Given/When/Then where appropriate) and maintain end-to-end requirements traceability
• Collaborate with engineering and UX to review solution designs and ensure requirements are testable, complete, and aligned to business outcomes
• Define and execute test strategy and test plans for functional, integration, regression, and data validation testing; ensure coverage for happy-path, negative, and edge scenarios
• Execute test cases, document results, and manage defects through triage, retest, and closure; provide clear, actionable reporting on quality status and release readiness
• Plan and facilitate UAT with business users: prepare scripts, support execution, log issues, and secure sign-off aligned to acceptance criteria
• Identify candidates for test automation; collaborate with QA engineers on automation design (e.g., Tosca or other approved tools) and maintain automated regression coverage over time
• Drive delivery in an Agile environment (Scrum/Kanban), contributing to backlog refinement, estimation, sprint planning, demos, and retrospectives
• Collaborate across business and technical teams (product, engineering, QA, architecture, infrastructure, security, and operations) to align priorities, clarify scope, and deliver integrated outcomes
• Embed cybersecurity, privacy, and audit considerations into requirements and acceptance criteria (e.g., authentication, authorization, logging, and data handling)
• Champion quality and risk controls through thorough test plans, evidence-driven validation, and clear documentation of outcomes
• Support PCI DSS, SOC, and other compliance activities as needed, including evidence collection, control validation, remediation tracking, and audit/assessment inquiries
• Support production operations as needed: troubleshoot incidents, perform root-cause analysis, validate fixes, and drive preventive improvements and automation
• Track requirements, delivery work, and defects in Jira; maintain clear documentation in Confluence (process flows, story details, test evidence, runbooks, and decision records)
• Validate data and integrations using appropriate tools (e.g., SQL queries, logs, and API testing tools such as Postman where applicable) and support operational/access workflows using ServiceNow and SailPoint in alignment with audit requirements

Requirements:

• Experience performing business analysis and software testing/QA activities across the SDLC/STLC, including requirements elicitation, documentation, and solution validation
• Experience delivering in an Agile environment and partnering effectively with product owners, engineers, and business stakeholders
• Strong communication skills with the ability to facilitate discussions, explain functional concepts, influence decisions, and drive alignment across stakeholders
• Hands-on experience creating test cases from requirements/acceptance criteria, executing tests, and managing defects through resolution
• Ability to utilize modern AI tools to accelerate analysis, documentation, and test drafting while applying appropriate judgment and validation
• Experience in financial services and/or other regulated environments, with familiarity in secure SDLC practices and audit support
• Hands-on experience with test automation or API/data testing, and/or relevant certifications (e.g., ISTQB, IIBA)