About this role

Lead, mentor, and develop a team of 4–6 enterprise application specialists and administrators
Oversee the support and administration of core enterprise platforms
Act as an escalation point for complex issues and serve as a hands-on contributor
Own the operational health of each platform, including uptime, user access, configuration governance, and integration integrity
Lead quarterly license audits across all enterprise applications

3 years of experience in IT operations, enterprise application administration, or a related technical discipline
Proven ability to manage multiple priorities in a fast-paced, distributed environment
Experience supporting SaaS-based enterprise tools and managing associated operations (onboarding, offboarding, troubleshooting, licensing)
Strong communication skills with the ability to translate technical topics for non-technical stakeholders
Comfort operating as an individual contributor when needed — this role requires a hands-on mindset

Manager, Software Development Engineering – Enterprise Applications

Key skills