Manager, Digital Product Management

Carrier is a world leading Technology Company in the field of heating, air-conditioning, and refrigeration solutions. The role involves leading the development and execution of the Carrier Planning & Sourcing Digital Technology strategy, collaborating with various teams to ensure alignment with business needs and product vision.

Responsibilities:

• Define Value Stream Product vision and deliver roadmaps and epics to Value Stream Technical Leads and Technical Product Owners
• Collaborate with hands-on development team, product team, and design team in support of various platform/services capabilities surrounding Abound
• Understand business' overall software applications' portfolio, growth priorities, and success measures to craft solutions for features provided as a service
• Take ownership over product items and help lead all initiatives needed to roll out – technical requirements, business needs, etc
• Delivers solutions to meet customer needs, ensuring technical feasibility & scalability of new initiatives through successful deployments & continuous delivery
• Partner with adjacent Product Managers to understand shared product vision and short- & long-term roadmap
• Partner with Product/Platform Product Manager, other Value Stream Product Managers, Designers, and Solutions Architects to translate business needs into clear Initiatives, Product Epics, and Epics/Features that can be consumed by the teams
• Ensure Epics meet acceptance criteria before deployment
• Report progress on feature and epic delivery to Product/Platform Product Manager and Business Stakeholders. Report progress on quarterly goals, initiatives and commitments to Product/Platform Product Manager and Business Stakeholders
• Be an active participant in Quarterly Product Increment Planning as well as other strategy and planning sessions with business stakeholders
• Effectively communicate and facilitate tradeoff decisions, e.g. choice between 2 methodologies – to product & tech so decision can be made on approach with business stakeholders

Requirements:

• Bachelor's degree
• 5+ years of experience as a product manager for digital software and/or SaaS applications
• Master's degree in applicable discipline highly desired
• Agile Product Owner and/or Scrum Master certified
• Experience with Cloud (AWS preferred) and Edge or IoT products
• Strong customer centric experience, focusing in product usability, user experience (UX)
• Extensive experience gathering and delivering product roadmaps & requirements (writing Epics, user stories, etc.)
• Strong experience in Global Agile & SDLC environments (utilizing Jira or Aha! for reporting and tracking)
• Pre-existing experience and/or demonstrated aptitude for learning digital tools such as Aha!, Jira, Figma, Confluence, Miro, LucidChart, etc
• Experience working with remote and globally distributed teams