Business Analyst I

Cotiviti is a company focused on delivering innovative solutions in healthcare. The Business Analyst I role involves supporting the product team in delivering and enhancing products while ensuring that business needs are met through effective analysis and collaboration.

Responsibilities:

• Work closely with the business partners to understand their business and how current and future systems may improve productivity and quality
• Conduct analysis to determine the best path for solving business problems/opportunities that may include process improvement, systems enhancement, and user training
• Apply and utilize business process modeling methods to ensure business outcome-based deliverables in a way that can be readily used as input to Product Delivery teams and executive decision-making by both line of business and IT partners
• Facilitate future-state process and visioning sessions with business partners
• Define measurable process improvement objectives, and participate in grooming features sessions
• In collaboration with Product Manager, help to define project requirements by identifying, and actively participate in the Agile Product team for implementation
• Ensure product satisfies the customer/end-user requirements by actively representing the business users in product testing and evaluation through mapping product enhancement to business process change
• Work with training development to ensure content effectively maps product capabilities to business process execution
• Develop business use cases
• Complete ad hoc research and projects as assigned
• Other duties as assigned
• Complete all responsibilities as outlined in the annual performance review and/or goal setting
• Complete all special projects and other duties as assigned

Requirements:

• Bachelor's Degree required
• Strong relationship-building skills and customer orientation
• Proven ability to collaborate with business partners to define needs, address issues and answer questions
• Ability to interact with business users in a sensitive and diplomatic manner, while challenging existing procedures and building collaboration on project goals
• Ability to translate business needs into product features
• Consistent and effective critical thinking skills required
• Strict attention to detail in actions and documentation
• Works with a sense of urgency
• Strong organizational skills (including a commitment to thorough documentation of results)
• Strong written and verbal communication skills in person as well as with remote and international resources
• Professional demeanor with ability to use appropriate language, tone, style and structure in oral and written communications
• Positive and helpful demeanor in interactions with all internal/external stakeholders
• Active listening skills
• Highly skilled at handling multiple tasks simultaneously, prioritizing and meeting deadlines
• Ability to maintain strict confidentiality in all communications involving sensitive information
• Must be driven and a self-starter
• Must be flexible and willing to adapt to an ever-changing environment
• Must possess intermediate skills with MS Excel and be proficient with Microsoft Office Suite (Word, Outlook, Visio, PowerPoint)
• Ability to work well independently and in a team environment
• Ability to work within a matrix organization
• 5 years' experience with Business Process development
• 1-3 years' experience in Agile Product Development methodologies
• Healthcare Systems and Operations experience preferred