DevOps Engineer

Q-Free is a leader in innovative transportation management solutions, dedicated to improving mobility and safety. The DevOps Engineer will design, build, and maintain infrastructure environments to deploy Q-Free software, enhancing collaboration and efficiency across development and operations.

Responsibilities:

• Rely on experience and judgment to independently plan and accomplish goals
• Facilitate communications that reach across Sales, Engineering, Configuration Management, Support, and Project Management teams
• Utilize a consistent DevOps approach to improve all phases of the process and ensure end-to-end quality across functions
• Design and build efficient and stable infrastructure to optimize service delivery to meet project uptime requirements in both cloud and client-hosted environments throughout the software development lifecycle
• Identify and implement automated infrastructure capabilities like backups, security tools, and monitoring
• Monitor, troubleshoot, maintain, and continuously improve processes for building, packaging, and deploying software
• Baseline recording, identifying product thresholds, and tracking trend development for performance metrics on all products (regarding deployments and configuration)
• Identify and implement new tools to improve deployment infrastructure and monitoring capabilities
• Virtual machine management, set up, and configuration utilizing VMware, Hyper-V, etc
• Construct, manage, and implement configuration management (CM) automated install processes for all products and customers
• Installation of proprietary, public, and third-party software on development, test, and/or production servers. This includes customer environments. Responsible for maintaining detailed installation instructions for each installation. Ability to troubleshoot installation issues
• Kubernetes management, including installing clusters on bare metal/virtual servers, managing cloud clusters, configuring, deploying, and updating pods and containers, as well as managing nodes and storage accounts
• Maintain Software Release Record for each customer’s site
• Perform database import/exports, execute scripts; ideally be able to create and run complex SQL queries
• Conduct field device testing, software release rollout, OS patching, Application Configuration, COTS tool upgrades, etc
• Routinely work with customers to coordinate and conduct software release rollout to production sites for multiple Q-Free products
• Collaborate with Sales, Engineering, and Operations to design, document, and propose architectural solutions for both current and future customers
• 24/7 on-call support is required to support after-hours infrastructure issues to meet project service level agreements and performance requirements

Requirements:

• Minimum of 3 to 6 years' experience designing, deploying, and maintaining on-premises and hosted solutions
• Experience as a DevOps Engineer in a scalable production environment
• Expertise with DevOps processes and tools supporting Agile application development teams, leading to continuous integration test and deployment methods
• Experience with Kubernetes and management platforms like Rancher
• Experience with Git version control and hosted platforms such as GitHub, Bitbucket
• Experience with CI/CD software such as CircleCI, Jenkins
• Experience with scripting languages like Python, Perl, Bash, PowerShell, PHP
• Experience with programming languages like Java, Go, JavaScript, C++
• Familiarity with common API endpoints such as REST, Graph QL, Soap
• Excellent oral and written communication skills
• Ability to self-manage assigned tasks and projects
• Excellent troubleshooting skills
• Strong knowledge of Linux and/or Windows OS administration
• Solid understanding of and experience with provisioning and managing infrastructure as well as applications in cloud environments, preferably in AWS
• Candidate must demonstrate experience managing multi-node clusters and explain how to perform common maintenance tasks, such as changing the IP address or the host nodes, or changing the storage locations for pods and services