Remote Customer Service Oriented Professional

AO Globe Life is actively hiring qualified professionals to support veterans and their families in understanding and accessing supplemental benefit programs. This fully remote opportunity involves conducting virtual consultations and providing guidance on life, accident, and health benefit options.

Responsibilities:

• Conduct virtual consultations with veterans and their families via Zoom
• Clearly and compassionately explain available life, accident, and health benefit options
• Guide clients through enrollment and provide ongoing support as needed
• Maintain accurate, compliant digital records and timely follow-up communication
• Participate in weekly training sessions, team development calls, and leadership workshops

Requirements:

• Authorized to work in the United States
• Reliable high-speed internet connection
• Windows-based laptop or PC with a functioning webcam
• Experience in benefits advising, client service, or consultative roles
• Strong virtual communication and rapport-building skills
• Organized, coachable, and mission-oriented
• Comfortable using Zoom, CRM platforms, and digital documentation systems
• Personal connection to or passion for serving the veteran community