Buyers Edge Platform is revolutionizing the foodservice industry through technology and partnerships. The Sr. Manager, Product Design will lead a team of designers to shape the product direction for the Back Office platform, advocating for users and ensuring design excellence across the organization.
Responsibilities:
- Hold and evolve the long-term product design vision for Back Office in close partnership with the Director of Product, Director of Engineering, and Back Office executive stakeholders
- Advocate for users in strategic roadmap discussions—bringing user insight into the room, not just into the deliverables
- Bring design to the leadership table as a peer, not a service function; articulate design’s role in driving product outcomes and build conviction across stakeholders
- Define what design excellence looks like for Back Office and hold the team accountable to that standard
- Back Office’s component library has a solid foundation—your job is to build the process, rhythm, and shared ownership model that helps the team grow it intentionally over time, with an eye toward making it AI-ready so it can support AI-assisted building, generation, and unification at scale
- Establish a phased documentation plan that makes steady progress without pulling designers off product work
- Define contribution norms so designers work with the library consistently—adding to it thoughtfully rather than around it
- Partner with engineering to reduce implementation drift and build shared language around design system decisions
- Collaborate closely with Product and Engineering leadership to shape roadmap priorities, ensure design intent translates into implementation quality, and represent design in leadership discussions
- Define and track design quality metrics that matter to the business—and build a habit of presenting outcomes, not just deliverables, to leadership
- Champion AI-assisted workflows that help your team move faster without sacrificing quality, and help designers build genuine fluency with AI tooling
- Manage, mentor, and inspire a team of product designers - providing design direction and raising the quality bar through regular critiques and hands-on partnership
- Create an environment where designers have clarity, space, and confidence to do their best work
Requirements:
- 7–10+ years in product or UX design, with at least 3–5 years in a people management or design leadership role
- Proven track record leading design for complex enterprise or B2B SaaS products
- Experience in food service, hospitality, supply chain, or other complex operational industries
- Background in multi-product or platform environments with shared design systems across product lines
- Familiarity with enterprise B2B challenges: complex user hierarchies, long implementation cycles, multistakeholder decision-making
- Experience with operational or financial software, accounting workflows, multi-user environments, or similarly dense information-heavy products
- Experience bringing design to the leadership table: shaping product strategy, building stakeholder conviction, and advocating for users in high-stakes decisions
- Experience growing a component library or design system with a team—building process, documentation habits, and contribution norms that move a system forward
- A track record of measuring and communicating design outcomes—not just outputs—and using data to make the case for design investment
- Strong cross-functional partnership skills with Product and Engineering leadership; excellent communication and storytelling across both design and executive audiences
- Expertise in Figma and modern design tooling, including AI-assisted workflows; comfort working in agile environments