Sr. Manager, Product Design

Buyers Edge Platform is revolutionizing the foodservice industry through technology and partnerships. The Sr. Manager, Product Design will lead a team of designers to shape the product direction for the Back Office platform, advocating for users and ensuring design excellence across the organization.

Responsibilities:

• Hold and evolve the long-term product design vision for Back Office in close partnership with the Director of Product, Director of Engineering, and Back Office executive stakeholders
• Advocate for users in strategic roadmap discussions—bringing user insight into the room, not just into the deliverables
• Bring design to the leadership table as a peer, not a service function; articulate design’s role in driving product outcomes and build conviction across stakeholders
• Define what design excellence looks like for Back Office and hold the team accountable to that standard
• Back Office’s component library has a solid foundation—your job is to build the process, rhythm, and shared ownership model that helps the team grow it intentionally over time, with an eye toward making it AI-ready so it can support AI-assisted building, generation, and unification at scale
• Establish a phased documentation plan that makes steady progress without pulling designers off product work
• Define contribution norms so designers work with the library consistently—adding to it thoughtfully rather than around it
• Partner with engineering to reduce implementation drift and build shared language around design system decisions
• Collaborate closely with Product and Engineering leadership to shape roadmap priorities, ensure design intent translates into implementation quality, and represent design in leadership discussions
• Define and track design quality metrics that matter to the business—and build a habit of presenting outcomes, not just deliverables, to leadership
• Champion AI-assisted workflows that help your team move faster without sacrificing quality, and help designers build genuine fluency with AI tooling
• Manage, mentor, and inspire a team of product designers - providing design direction and raising the quality bar through regular critiques and hands-on partnership
• Create an environment where designers have clarity, space, and confidence to do their best work

Requirements:

• 7–10+ years in product or UX design, with at least 3–5 years in a people management or design leadership role
• Proven track record leading design for complex enterprise or B2B SaaS products
• Experience in food service, hospitality, supply chain, or other complex operational industries
• Background in multi-product or platform environments with shared design systems across product lines
• Familiarity with enterprise B2B challenges: complex user hierarchies, long implementation cycles, multistakeholder decision-making
• Experience with operational or financial software, accounting workflows, multi-user environments, or similarly dense information-heavy products
• Experience bringing design to the leadership table: shaping product strategy, building stakeholder conviction, and advocating for users in high-stakes decisions
• Experience growing a component library or design system with a team—building process, documentation habits, and contribution norms that move a system forward
• A track record of measuring and communicating design outcomes—not just outputs—and using data to make the case for design investment
• Strong cross-functional partnership skills with Product and Engineering leadership; excellent communication and storytelling across both design and executive audiences
• Expertise in Figma and modern design tooling, including AI-assisted workflows; comfort working in agile environments