Director, Project Management

BGB Group is a dynamic agency seeking a Director of Project Management to lead their internal portfolio for an assigned book of business. This role involves strategic leadership, ensuring high-quality delivery, and mentoring a team of Project Managers while maintaining operational excellence and client satisfaction.

Responsibilities:

• Partner with Account and Marketing teams to provide clear, proactive, and consistent communication to clients and effectively manage expectations
• Review projects across assigned account(s) to assess resource and skill requirements and ensure appropriate staffing alignment
• Partner with Resource Management and Functional Department Leads to manage fluctuating resource needs across the portfolio
• Lead project status reviews and facilitate cross-functional post-mortem sessions to drive continuous improvement
• Develop and oversee risk mitigation plans for large-scale and complex engagements
• Serve as a collaborative business partner to capability leads to evolve workflows and improve operational efficiencies
• Prioritize work in progress (WIP) with functional leads and Account teams to proactively address bottlenecks and maintain momentum
• Manage portfolio budgets and communicate revenue shifts or financial risks to senior leadership
• Act as the escalation point for vendor management concerns and production-related issues
• Identify and remove barriers to project success while ensuring projects remain on track
• Oversee workload distribution across the portfolio and facilitate resolution of complex production discussions with clients
• Partner closely with Account teams during client discussions related to timelines, production challenges, and project tradeoffs
• Collaborate with Resourcing to adjust client workload priorities across the portfolio as business needs evolve
• Scope and estimate complex, integrated, multi-channel engagements and review all estimates prior to client delivery
• Regularly review team workloads, billings, actuals, utilization, and staffing plans to identify opportunities for optimization and efficiency
• Drive organization, information sharing, and alignment across functional departments and Account teams
• Mentor, manage, and develop Project Management team members to strengthen overall performance, productivity, and operational excellence

Requirements:

• 8+ years of project management experience, preferably within a healthcare advertising, pharmaceutical, medical communications, or agency environment
• Proven experience leading large-scale, integrated, multi-channel programs and portfolios
• Demonstrated success managing and developing high-performing project management teams
• Strong understanding of agency operations, workflow management, resourcing, forecasting, and financial tracking
• Expertise in scoping, estimating, budgeting, and portfolio management
• Ability to navigate complex client relationships and lead conversations around timelines, production considerations, and business tradeoffs
• Exceptional organizational, communication, leadership, and problem-solving skills
• Proven ability to manage multiple priorities and stakeholders in a fast-paced environment
• Experience collaborating cross-functionally with Account, Creative, Strategy, Production, and Functional Department Leads
• Proficiency with project management and resource management tools and systems
• Bachelor's degree or equivalent professional experience preferred