Solutions Engineer

CoLab is an AI platform that helps mechanical engineering teams bring innovative products to market faster. The Solutions Engineer role focuses on pre-sales activities, engaging with prospective customers to demonstrate how CoLab can enhance their engineering workflows and address their challenges.

Responsibilities:

• Prepare and deliver engaging, specific demos that showcase how CoLab addresses customer pain points and delivers unique value
• Partner with Account Executives and Customer Success Managers to solve challenging customer problems across diverse mechanical design and engineering use cases
• Understand a customer’s current-state workflows, pain points, and how they map to business outcomes
• Map how customers work today to CoLabs capabilities, and challenge them on new ways of working with what CoLab unlocks
• Be a trusted advisor to customers and prospects, on what is possible with AI in the context of mechanical engineering today, and in the future
• Partner with Product Managers on new product initiatives to incorporate the perspective of a mechanical engineer in what we’re building
• Share customer insights with Product to ensure we’re always building what our customers need
• Act as an instructor to cross functional teams at CoLab for engineering topics. Example: 'What is Injection Molding, what is DFM in this context.'
• Work with Sales, Customer Success, Marketing, and Product to improve go-to-market strategy and enhance the customer experience

Requirements:

• Brings broad industry exposure—whether in automotive, aerospace, heavy equipment, medical devices, or another complex mechanical space
• Equally comfortable in front of a whiteboard or a C-level boardroom—able to translate engineering problems into business outcomes
• Able to work cross-functionally with Sales, Product, Marketing, and CS teams
• Strong communicator, adept at tailoring technical discussions to different audiences
• Comfortable juggling multiple strategic and tactical initiatives in parallel
• Industry Domain expert - you have deep knowledge and experience with knowledge of CAD/PLM tools
• Ability to comprehend use cases and demonstrate industry domain expertise to establish credibility with customers
• Ability to break down complex topics into easy to digest information
• A mechanical engineer by background, with real-world experience in product development, engineering processes, and design
• One team, one mission - you are a team player with an ownership mindset and no ego
• Relationship builder - you are able to build trust and strong relationships with customers and internal CoLab stakeholders
• Broadcaster - you have excellent communication and presentation skills, with a strong ability to convey your message
• Achiever - you are able to make your own content, deliver demos, and autonomously strive to hit tough timelines
• Bonus points if you have been a solutions (sales) engineer before