Director, Financial Services, Customer Partner (NY, NY)

Kyndryl is a leading global IT services company that designs, builds, manages, and modernizes mission-critical technology systems. They are seeking a Director, Financial Services, Customer Partner who will be responsible for driving account growth, building customer relationships, and executing account strategies for their largest accounts.

Responsibilities:

• Revolutionize relationship management
• Drive account growth
• Boost profitability
• Create, maintain, and develop deep customer connections
• Build trusted relationships with top-level executives
• Drive proactive account growth
• Sell new offerings
• Minimize erosion in renewals
• Ensure largest accounts continue to flourish and thrive
• Develop and execute cutting-edge account strategies
• Identify and qualify new opportunities
• Build relationships with key decision-makers
• Deliver tailor-made solutions
• Work closely with other sales team members
• Execute every aspect of account management process flawlessly
• Lead one or more Portfolio or Strategic accounts
• Generate new opportunities
• Expand existing work into larger scopes and new capabilities
• Build a strong go-to-market pipeline with partners
• Pursue and conquer new deals
• Take charge of customer satisfaction
• Ensure account compliance
• Maintain a stellar reputation

Requirements:

• 5+ years experience running account P&L
• Deep knowledge of business and technology trends and industry best practices
• 7+ years of experience managing sales process end-to-end
• Proven experience with revenue growth, cost, profitability, trends, and risks
• Open minded and empathetic approach in relationships with customers
• Bachelor's degree or Master's degree
• Sales experience in technical solutions