CVS Health is dedicated to shaping a more connected and compassionate health experience. The Senior Business Analyst will act as a strategic bridge between IT and business partners, focusing on the design, development, and implementation of systems to enhance business processes and improve member experience.
Responsibilities:
- Support Aetna strategic initiatives related to Data and Cloud and work closely with engineering teams to meet the business outcome
- Assesses the feasibility and potential impact of adopting new business analysis advances and makes recommendations for their implementation
- Assists with evaluating new technologies, tools, and systems that can enhance business processes and operations
- Conducts reviews, tests, and evaluations to ensure that technology solutions meet the defined quality standards
- Directs individuals in the development and implementation of technology strategies and roadmaps aligned with business analysis objectives
- Collaborates with stakeholders and technology teams to foster strong relationships, ensuring that their needs and expectations are effectively addressed
- Liaises with cross-functional teams, under minimal supervision, to gather and document business requirements, translate them into technical specifications, and provide recommendations for technology solutions
- Determines whether vendor deliverables align with business requirements and adhere to quality standards
- Establishes a culture of continuous improvement by identifying opportunities for enhancing efficiency, streamlining processes, and implementing industry best practices
Requirements:
- 7+ years of experience as a Business Analyst, Data Analyst, or Data-focused Product Owner
- 3+ years of hands-on experience with core concepts and data (e.g., Claims data formats, Risk Adjustment methodologies, and Member Eligibility/Enrollment)
- Experience with cloud data platforms (e.g., Snowflake, Mongo)
- Exposure to data governance and quality initiatives
- Demonstrated ability to solve complex technical problems through tracing data from generation and ingestion to systems and reporting
- Experience managing complex stakeholder relationships and interpret technical details for a non-technical audience
- Deep proficiency in Agile methodology and tools (JIRA)