Business Analyst WFH

HCA Healthcare is a leading healthcare organization that is dedicated to investing in its employees. They are seeking a Business Analyst responsible for providing high quality analysis of Patient Logistics Center operations and developing reports to support business analysis and process improvements.

Responsibilities:

• Synthesizes financial and other data from multiple applications and data sources in response to ad hoc requests by department/hospital/division/enterprise leaders
• Manages a suite of recurring reports (daily/weekly/monthly/etc.) and reporting tools (i.e. dashboards) to ensure stakeholders (from departmental leads to enterprise Senior Leadership) have robust, timely, and accurate data to drive strategic decision making and monitor departmental performance
• Systematically/independently identifies critical trends and communicates them proactively to leadership, developing additional reports/tools to support further analysis as needed
• Maintains a working knowledge of departmental/division/enterprise/industry strategic priorities to inform and focus their analysis
• Serves as the primary liaison between other analytics departments to ensure accurate use of Patient Logistics Center data and develop cross-departmental reporting tools as appropriate
• Educates/trains stakeholders on all reports, data tools and business intelligence resources as needed
• Partners with department leaders to analyze productivity and performance data for key trends and opportunity areas
• Creates and maintains a suite of reports to monitor staff compliance with process and data standards
• Provides ongoing education and training to Patient Logistics Center staff on documentation standards
• Provides education, training, and technical support to department staff on workflow/documentation applications
• Serves as the primary admin for departmental workflow/documentation applications as it related to reporting function (e.g. manages access, troubleshooting, settings, and data dictionaries)

Requirements:

• Bachelor's degree in Information Management, Healthcare Information, Computing, Accounting, Mathematics, Statistics, or related field required
• Minimum 1 or more years of experience in data & reporting or analytics centric position; 1+ years of analytics experience in Patient Logistics Center or related setting preferred
• Demonstrated ability to use a combination of applications and tools to complete analysis, including but not limited to database tools (SQL, Teradata), data visualization tools (PowerBI, Qlikview, Tableau), and Office applications
• Analytical and data management skills, with experience combining related data from different types of databases/systems (including SQL queries, application data exports and Excel) into a single report/analysis effort
• Knowledge of generally accepted database querying tools (SQL, Teradata)
• Experience developing and maintaining dashboards using web reporting applications
• Advanced skill with Microsoft Office applications including Excel, PowerPoint, and Word
• Advanced skill in Microsoft Excel with experience using complex formulas, pivot tables, charts, macros/VBA, data connections/queries
• Ability to create compelling, attractive data visualizations in PowerPoint/Excel/tools to highlight key findings in their analysis and create executive level summaries
• Interest in/working knowledge of healthcare services' volumes, financial metrics, utilization, and market demographics
• Understanding of common healthcare terminology
• Excellent attention to detail, with experience providing high-visibility reporting/analysis to executive level leadership
• Excellent written and verbal communication skills, with experience communicating directly with leadership
• Strong interpersonal skills with proven ability to effectively work with others, experience leading or participating in cross functional/departmental analysis efforts
• Excellent time management skills, experience working independently to manage an analysis portfolio of both recurring and ad-hoc reporting across diverse recipients
• Proven ability to manage competing deadlines and priorities with professionalism, experience in managing customer expectations and balancing requests from diverse stakeholders