Sr Infrastructure Design Engineer

Blue Cross NC is seeking a Senior Infrastructure Design Engineer responsible for engineering complex aspects of data center infrastructures. The role involves designing, analyzing, and maintaining technical standards for both physical and cloud-hosted systems, while collaborating with various stakeholders to ensure operational efficiency.

Responsibilities:

• Independently plan, architect, and deliver complex infrastructure designs supporting network, compute, telephony, platform, middleware, and database solutions
• Own technology currency, lifecycle management, and capacity planning to ensure infrastructure capabilities consistently meet established SLAs
• Define and maintain hardware and software performance standards to ensure scalability, resilience, and operational excellence
• Serve as an infrastructure subject matter expert, providing deep technical guidance on emerging technologies and partnering strategically with key technology vendors
• Lead and contribute to software and hardware licensing, financial planning, and capacity initiatives to ensure efficient adoption and operation of datacenter technologies
• Proactively consult with IT partners, business stakeholders, and vendors impacted by network and data center infrastructure decisions
• Execute detailed infrastructure designs for large-scale and complex initiatives in collaboration with IT stakeholders, service owners, and delivery partners
• Ensure operational readiness through engineering, planning, coordination, and execution of performance tuning, system support, incident and problem resolution, installations, and upgrades
• Provide expert-level guidance and hands-on consultation during complex production incidents to support rapid resolution and system stability
• Develop and maintain standardized engineering guidelines, procedures, and schedules to streamline solution delivery and improve datacenter operational efficiency
• Build strong partnerships across the enterprise architecture community to maintain technical roadmaps and contribute to infrastructure strategies and standards
• Collaborate closely with vendors to ensure delivered infrastructure solutions align with architectural intent and design specifications
• Present new and emerging technology overviews to IT and enterprise leadership across a variety of leadership forums
• Mentor and support less experienced engineers by providing technical direction, design guidance, and knowledge sharing as needed

Requirements:

• Bachelor's degree or advanced degree
• 5+ years of experience in related field
• In lieu of degree, 7+ years of experience in related field
• Familiarity with Tomcat, Spring Boot, & WebSphere Application Server (Must have)
• Familiarity with AI Tools, Procedures, and Methods (CoPilot, Claude, Google Gemini, OpenAI) – (Nice to have)
• Familiarity with scripting tools (Perl, Korn Shell Scripting, Python, and various languages) – (Nice To Have)
• Ability to adapt and be flexible in complex situations and display strong customers service skills