Senior Director, Software Engineering

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era, focused on securing high-risk customer interactions. The Senior Director for Engineering will lead the technical and people leadership for Pindrop's fraud detection engine, ensuring high-quality delivery and collaboration across teams.

Responsibilities:

• Define Engineering Strategy: Set the technical vision for the Protect platform, ensuring it remains the industry-leading risk engine for accuracy and signal depth
• Scale High-Performing Teams: Lead and develop a high performing engineering team that delivers world class products
• Drive Execution Excellence: Ensure predictable, high-quality delivery of complex initiatives across multi-cloud environments (AWS/GCP), balancing speed with long-term technical health
• Strategic Partnership: Collaborate with Research, Product, Security, and Executive leadership to align the Protect roadmap with business goals and customer needs
• Operational Standards: Establish architectural and engineering excellence standards that ensure the Protect engine delivers the best fraud detection rate at massive scale

Requirements:

• 10+ years of software engineering leadership experience, including at least 5+ years leading teams through managers
• Proven track record of owning and scaling API-based, distributed systems and microservices in high-demand production environments
• Experience leading large engineering organizations within a remote or geographically distributed model
• Experience with data science infrastructure, ML, and Generative AI implementation
• Strong technical background with deep experience in AWS or GCP
• Deep knowledge of authentication, fraud prevention, or voice biometrics
• Proven ability to develop innovative processes that measurably increase developer productivity