Photon is seeking a Senior Product Manager to lead consumer-facing digital products from discovery through delivery and continuous iteration. The role requires a strategic leader to drive product vision, prioritize opportunities, and collaborate with cross-functional teams to deliver scalable digital experiences.
Responsibilities:
- Own and drive product strategy, roadmap, and execution for key digital product areas
- Define product vision and align priorities with customer needs, business goals, and market opportunities
- Create and maintain Product Requirements Documents (PRDs), Press Release and FAQ (PR/FAQ) documents, user stories, and acceptance criteria
- Define measurable product goals, KPIs, and success metrics to evaluate business and customer impact
- Lead customer discovery efforts including interviews, usability testing, and research sessions to understand user behaviors and pain points
- Translate customer insights and business needs into scalable product capabilities and user experiences
- Use qualitative and quantitative data to validate assumptions and influence product direction
- Prioritize features and initiatives based on customer value, business impact, technical feasibility, and strategic alignment
- Own and manage product backlogs, release planning, and feature sequencing within Agile delivery frameworks
- Partner closely with engineering and design teams to ensure delivery aligns with product vision and customer expectations
- Drive incremental product releases and continuous iteration based on feedback and analytics
- Define instrumentation requirements and partner with analytics teams to establish dashboards and reporting frameworks
- Monitor product performance, feature adoption, customer engagement, and operational metrics
- Use experimentation, analytics, and user feedback to optimize product outcomes and guide future investments
- Collaborate with stakeholders across engineering, UX/UI, operations, compliance, analytics, and executive leadership teams
- Communicate product strategy, priorities, trade-offs, and roadmap updates effectively to both technical and non-technical audiences
- Drive alignment and decision-making across multiple teams and stakeholders
- Leverage AI-powered tools and workflows to improve product discovery, documentation, prototyping, backlog refinement, and delivery processes
- Evaluate opportunities to incorporate AI/ML-driven capabilities into digital products and customer experiences
- Promote modern product management practices and continuous improvement across teams
Requirements:
- 7+ years of product management experience delivering consumer-facing digital products
- Proven experience leading products from discovery through launch and post-launch optimization
- Strong experience conducting customer research, usability testing, and product discovery activities
- Demonstrated ability to define product strategy and prioritize features using customer insights, analytics, and business goals
- Experience creating PRDs, user stories, acceptance criteria, and roadmap documentation
- Strong understanding of Agile methodologies, sprint planning, backlog management, and iterative delivery practices
- Excellent written and verbal communication skills with strong stakeholder management capabilities
- Experience working directly with engineering and design teams in fast-paced product organizations
- Strong analytical and problem-solving skills with a data-driven mindset
- Ability to manage ambiguity, influence decisions, and drive alignment across cross-functional teams
- Experience in automotive, fintech, lending, marketplace, or other digital platform-based industries
- Experience building AI/ML-powered product features such as personalization, recommendations, or intelligent search
- Familiarity with regulatory or compliance-driven product environments
- Experience using PR/FAQ or similar 'working backwards' product frameworks
- Experience with experimentation platforms, analytics tools, and AI-assisted product delivery workflows