Senior Product Manager

Photon is seeking a Senior Product Manager to lead consumer-facing digital products from discovery through delivery and continuous iteration. The role involves driving product vision, prioritizing opportunities, and collaborating cross-functionally to deliver scalable digital experiences.

Responsibilities:

• Own and drive product strategy, roadmap, and execution for key digital product areas
• Define product vision and align priorities with customer needs, business goals, and market opportunities
• Create and maintain Product Requirements Documents (PRDs), Press Release and FAQ (PR/FAQ) documents, user stories, and acceptance criteria
• Define measurable product goals, KPIs, and success metrics to evaluate business and customer impact
• Lead customer discovery efforts including interviews, usability testing, and research sessions to understand user behaviors and pain points
• Translate customer insights and business needs into scalable product capabilities and user experiences
• Use qualitative and quantitative data to validate assumptions and influence product direction
• Prioritize features and initiatives based on customer value, business impact, technical feasibility, and strategic alignment
• Own and manage product backlogs, release planning, and feature sequencing within Agile delivery frameworks
• Partner closely with engineering and design teams to ensure delivery aligns with product vision and customer expectations
• Drive incremental product releases and continuous iteration based on feedback and analytics
• Define instrumentation requirements and partner with analytics teams to establish dashboards and reporting frameworks
• Monitor product performance, feature adoption, customer engagement, and operational metrics
• Use experimentation, analytics, and user feedback to optimize product outcomes and guide future investments
• Collaborate with stakeholders across engineering, UX/UI, operations, compliance, analytics, and executive leadership teams
• Communicate product strategy, priorities, trade-offs, and roadmap updates effectively to both technical and non-technical audiences
• Drive alignment and decision-making across multiple teams and stakeholders
• Leverage AI-powered tools and workflows to improve product discovery, documentation, prototyping, backlog refinement, and delivery processes
• Evaluate opportunities to incorporate AI/ML-driven capabilities into digital products and customer experiences
• Promote modern product management practices and continuous improvement across teams