Allied Benefit Systems is a company focused on providing innovative solutions in the healthcare sector. They are seeking a Senior Application Engineer who will be responsible for analyzing, troubleshooting, and resolving technical issues related to Cognizant QicLink software programs and applications while also supporting data requests and integrations.
Responsibilities:
- Collaborate with Business Owners and technical team to implement the strategy, design and delivery of enhancements, integrations with internal and external partners, and maintenance of the QicLink system
- Analyzing, troubleshooting, testing, and coordinating to resolve reported software, data, or technical issues for Cognizant QicLink software programs and associated applications
- Provides support for resolving QicLink data requests and issues
- Provide Technical support for QicLink system
- Provide high level resolution estimates as needed
- Identify ways to improve or reduce defects and improve performance
- Participate in software testing, QA, patch releases, and software upgrades
- Perform other duties and responsibilities, as assigned
Requirements:
- BS/BA degree or equivalent work experience required
- 7+ years in a related role required
- Experience with SQL, SSIS, and data manipulation
- Prior experience with Cognizant QicLink system
- Exceptional analytic and troubleshooting skills
- Superior customer service skills, preferably in a technical implementation capacity
- Ability to work independently and as a member of a team
- Clear and concise verbal and written communication skills
- Ability to juggle multiple requests at once
- Proficient in MS Word, Excel, and Outlook
- Strong bias for action; ability to take ownership and think long-term
- Experience with EDI, APIs, Web Services a plus
- Exposure and understanding of healthcare claims processing and eligibility
- Experience working in a fast-paced Agile environment is helpful
- Passion for automating & excelling at identifying gaps in processes
- Healthcare experience a plus