Sr. Business Analyst I (6595)

MetroStar is a company focused on delivering exceptional technology services and building strong teams. They are seeking a Sr. Business Analyst I to bridge business stakeholders and technology teams, translating program requirements into actionable documentation and ensuring effective delivery. The role involves capturing business needs, developing user stories, and serving as a critical link between business and technology.

Responsibilities:

• Play a central role in bridging business stakeholders, product owners, technology teams, and third-party vendors
• Translate program requirements into clear, actionable documentation that enables efficient and accurate development and delivery
• Capture business needs and facilitate working sessions
• Develop user stories and functional requirements and ensure that the delivery team has what it needs to execute with clarity and confidence
• Serve as a critical connective layer across business and technology, helping to ensure that loyalty program requirements are well-defined, prioritized, and delivery-ready
• Perform other duties, as needed

Requirements:

• Public Trust required (Or higher level clearance)
• 5+ years of experience as a Business Analyst on technology or digital transformation programs, preferably within financial services, banking, or credit union environments
• Strong requirements gathering skills, including experience conducting stakeholder interviews, facilitation workshops, and process discovery sessions
• Demonstrated ability to produce high-quality documentation, including user stories, functional requirements, acceptance criteria, process flows, and use cases
• Experience with Salesforce platforms
• Comfort working in Agile/Scrum delivery environments; experience grooming backlogs, supporting sprint planning, and tracking delivery against requirements
• Ability to synthesize complex, ambiguous information from multiple sources into clear, actionable, and delivery-ready documentation