Business Systems Analysis Advisor - Express Scripts - Remote

Cigna Healthcare is a leading health service company, and they are seeking a Business Systems Analysis Advisor to support the Operations Testing organization. This role focuses on enhancing internal tools and solutions for Pharmacy Benefit Testing, collaborating with cross-functional teams to deliver client-focused solutions.

Responsibilities:

• Lead and contribute to systems analysis initiatives of moderate to high complexity
• Analyze, design, and document system solutions that meet business requirements
• Define system scope, objectives, and detailed functional specifications
• Partner with stakeholders to gather and validate business and technical requirements
• Support application design, testing, and implementation activities
• Evaluate and enhance existing system logic, processes, and documentation
• Develop and recommend solutions considering system capabilities and constraints
• Coordinate efforts across IT and business teams to deliver end-to-end solutions
• Provide technical guidance to development teams throughout the SDLC
• Perform and support quality assurance and validation activities
• Apply sound judgment, creativity, and problem-solving to deliver effective solutions
• Advise functional stakeholders using strong business and technical acumen
• Contribute to continuous improvement and innovation within Systems Analysis practices
• Acts as a trusted partner to business and IT stakeholders
• Supports delivery of reliable, scalable solutions that enhance Operations Testing capabilities
• Contributes to improved client experience and confidence in Pharmacy Benefit offerings
• Builds subject matter expertise in systems, processes, and pharmacy benefit testing

Requirements:

• High School Diploma or GED required
• 3+ years of relevant systems analysis or related experience
• Strong analytical, data management, and problem-solving skills
• Detail-oriented with ability to manage multiple priorities and deadlines
• Effective written and verbal communication skills
• Ability to balance strategic thinking with hands-on execution
• Strong collaboration skills across business and technology teams
• Customer-focused mindset with commitment to quality outcomes
• Ability to operate independently in a fast-paced, dynamic environment
• Strong organizational and planning skills
• Ability to resolve conflicts and drive alignment across stakeholders
• Systems analysis and full SDLC knowledge
• SQL and database concepts with experience navigating backend systems
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Bachelor's degree in Information Systems, Computer Science, or related field preferred