Acceler8 Talent is hiring for a Remote Senior Forward Deployed position for a company redefining underwriting with AI. The role involves owning complex B2B implementations and serving as the technical escalation point for integration and custom implementation issues.
Responsibilities:
- Own complex B2B implementations from discovery through launch, including planning, scoping, timelines, risk management, escalation, and launch readiness
- Lead technical discovery with customers, turning ambiguous requirements into clear implementation plans and scoped technical work
- Serve as the technical escalation point for integration and custom implementation issues, debugging deep problems and designing practical solutions
- Write, debug, and ship production and integration code using Python, JavaScript, and SQL
- Design implementation approaches that work within customer constraints while making the best use of the product’s capabilities
- Partner with Product, Engineering, Customer Success, and Product Marketing to share customer feedback, influence priorities, and improve delivery
- Build and improve delivery playbooks, onboarding processes, internal training, and technical guidance for the FDE team
- Communicate risks, findings, and recommendations clearly to customers and internal stakeholders
Requirements:
- 6+ years experience
- Bachelor's degree in Computer Science or related field
- Currently hands on with programming languages and SQL
- Experience in customer facing work and building custom facing solutions
- Relevant Titles : FDE/Solutions Engineer
- Startup experience is a plus