Job Title: Senior ServiceNow Software Engineer
Location: Charlotte, NC - Dallas, TX - Minneapolis, MN - Phoenix, AZ - Iselin, NJ
Duration: 18 Months
Pay Rate: $62/hr
Job/Role Description:
- This role leads moderately complex initiatives and deliverables within the ServiceNow technical domain and data engineering environment.
- This position contributes to large-scale planning of strategies and platform enhancements.
- This position designs, codes, tests, debugs, and documents solutions for projects and programs associated with the ServiceNow platform, including upgrades and deployments.
- Reviews moderately complex technical challenges that require in-depth evaluation of technologies, procedures, and analytics tools
- Resolves moderately complex issues and leads teams to meet business needs while leveraging strong understanding of ServiceNow platform capabilities, policies, and compliance requirements
- Collaborates and consults with peers, colleagues, and mid-level managers to resolve technical challenges and achieve project goals
- Leads projects, acts as an escalation point, and provides guidance and direction to less experienced staff
- Designs and implements solutions in the ServiceNow environment to address business requirements and deliver analytics capabilities
- Collaborates with stakeholders to identify solutions for business needs and provides accurate estimates for requested work efforts
- Participates in Agile SCRUM ceremonies, manages user stories, and adheres to sprint schedules while handling multiple assignments simultaneously
- Applies heavy data analytics skills across multiple platforms, including ServiceNow Platform Analytics and PowerBI, to deliver actionable insights and reporting solutions
- Leverages full-stack development expertise to build and enhance web applications and integrations
Required Qualifications
- 4+ years of data and analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education
- Strong hands-on experience with the ServiceNow platform; CSA or CAD certification preferred
- 2+ years of experience with PowerBI, Tableau, or other business intelligence and analytics tools
- 2+ years of full-stack web development experience using .NET or Angular
- Proven experience with ServiceNow Platform Analytics and data visualization across multiple platforms
- Solid background working in Agile/Scrum environments, including gathering requirements from user stories and adhering to sprint schedules
- Demonstrated ability to lead projects, resolve complex technical challenges, and mentor junior team members
- Strong analytical, problem-solving, and organizational skills with the ability to manage multiple priorities effectively
- Excellent interpersonal, written, and oral communication skills
- Highly self-motivated with proven prioritization skills and keen attention to detail
- Ability to work in a hybrid model with required onsite presence 3 days per week