Patient Access Senior Project Manager (Rare Disease)

Amgen is a leading biotechnology company dedicated to serving patients worldwide. The Patient Access Senior Project Manager will lead complex, cross-functional initiatives to enhance patient support services and operational efficiency, partnering closely with senior leadership and various internal teams.

Responsibilities:

• Lead end-to-end planning and execution of complex, high-visibility projects across Hub Services and cross-functional teams. Establish project governance, define scope, manage risks, and ensure successful delivery against objectives
• Coordinate large-scale initiatives across diverse stakeholders including Patient Access, Legal, Compliance, Marketing, Analytics, and Operations. Build strong relationships and drive alignment across functions and leadership levels
• Coordinate cross-functional efforts on behalf of the Hub Services team to migrate CRM platforms, align stakeholders, manage timelines, mitigate risks, and ensure seamless data transition with minimal disruption to business operations. Lead initiatives with internal and external stakeholders to automate existing processes
• Act as a thought partner to the Hub Services Senior Director and Patient Access leadership team to define priorities, translate strategy into actionable plans, and ensure execution of key initiatives
• Develop and manage detailed project plans, milestones, and deliverables. Drive accountability across teams to ensure projects are delivered on time and within scope
• Support annual planning and ongoing budget management, including forecasting, tracking, and reporting to ensure projects are delivered within financial targets
• Lead and/or support critical initiatives such as product launch readiness, patient support program enhancements, and capability-building efforts across the organization
• Partner with analytics teams to monitor performance, identify trends, and deliver actionable insights to leadership. Recommend and implement improvements based on data-driven findings
• Support key operational activities including quarterly business reviews, goal setting (MBOs), organizational planning, and internal communications
• Proactively identify risks, escalate issues, and drive resolution in partnership with stakeholders to maintain project momentum and ensure successful outcomes

Requirements:

• Doctorate degree and 2 years of experience in project management, operations, or Patient Access
• OR
• Master's degree and 4 years of experience in project management, operations, or Patient Access
• Bachelor's degree and 6 years of experience in project management, operations, or Patient Access
• Associate's degree and 10 years of experience in project management, operations, or Patient Access
• High school diploma / GED and 12 years of experience in project management, operations, or Patient Access
• Experience managing multiple deliverables simultaneously
• Must have strong planning, project management, communication, and organization skills
• Flexibility to work in a fluid, fast-paced environment with multiple demands with initiative and independence required
• Professional, proactive demeanor with strong interpersonal skills
• Excellent written and verbal communication skills
• Strong analytical and problem-solving skills