Application Engineer

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities. The Application Engineer position is responsible for organizing, modifying, and supporting assigned retail or commercial banking software platforms, collaborating with technology partners to assist in development, enhancements, and QA testing.

Responsibilities:

• Manage and maintain the configuration and implementation of assigned systems
• Support the administrative needs of assigned systems
• Develop effective testing strategies/plan relevant to projects in flight
• Provide thorough feedback through the execution of test cases under varying criterion
• Track system-related, defects, bug, glitches and other issues and reporting to vendors
• Troubleshoot problems reported by users
• Support the ongoing development of testing procedures, cases, scripts and related documentation
• Create operating procedures and documentation for new and existing processes
• Work with multiple teams to ensure quality throughout the software development lifecycle
• Assist with maintaining, installing, and deploying system component upgrades as needed
• Assist IT with maintaining system security and availability to specific users
• Evaluate and modify system performance
• Create and monitor support cases with vendors supporting lines of business
• Partner appropriately with other IT departments to address any needs

Requirements:

• Minimum 3 years of related experience required
• Microsoft designation required
• Bachelor's degree in Technology or related field required
• Strong communication skills and professionalism
• Strong understanding of corporate technology infrastructure, particularly in banking
• Able to be multi‐task orientated and have strong problem‐solving skills
• Interested in technology and new trends; enjoys working with people and computers
• Strong logical reasoning skills
• Strong desire and ability to learn new processes and procedures
• Detail oriented and organized
• Strives for excellence in job performance
• Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions
• Responds promptly to customer needs
• Able to deal with frequent change, delays, or unexpected events
• Follows instructions, responds to management direction; takes responsibility for own actions
• Exhibits sound and accurate judgment
• Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position
• Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality
• Observes safety and security procedures
• Banking experience strongly preferred
• Experience in Agile frameworks and regression testing preferred