Flock is dedicated to building technology that reduces crime and protects privacy, partnering with various communities to enhance safety. They are seeking a Director of Product Management to lead Operations product lanes, drive a cohesive product vision, and collaborate closely with Engineering and AI/Data Science teams to achieve measurable outcomes.
Responsibilities:
- Build trusted working relationships with senior stakeholders across Operations and adjacent partner teams
- Establish a clear operating cadence for updates, decisions, and cross-functional alignment
- Complete a structured read-in across Implementation, Delivery, Customer, and Supportability product lanes
- Assess the current permitting workflow end-to-end, including systems, handoffs, and major friction points
- Define a high-level product engagement model with AI/Data Science and Applications teams so intake and prioritization are clear
- Align key stakeholders on permitting pilot strategy, architecture direction, and execution milestones
- Convert first-month workflow findings into a clear plan with scope, owners, dependencies, and success criteria
- Implement a streamlined cross-functional operating rhythm that improves planning quality and communication consistency
- Lead integrated planning across Implementation, Delivery, Customer, and Supportability with explicit priorities and tradeoffs
- Ensure Engineering, Product, and Operations teams are aligned on near-term goals and decision ownership
- Deliver a meaningful permitting automation milestone, including an end-to-end pilot in at least one jurisdiction
- Establish a repeatable rollout path to expand permitting automation to additional jurisdictions
- Operate as the primary product counterpart for Operations leadership with strong, predictable communication and decision support
- Solidify the Product + AI/Data Science + Applications partnership model for sustained execution
- Publish a forward roadmap of additional operational leverage opportunities across automation, AI, and workflow improvements
Requirements:
- 8+ years of Product Management experience, including direct management of Product Managers
- Strong track record owning internal tools, operational systems, or technical platform products
- Demonstrated success redesigning workflows or automating processes to improve scale, efficiency, or quality
- Executive stakeholder management skills with the ability to influence and build trust with senior cross-functional partners
- Strong product judgment and decision-making ability in ambiguous, high-dependency environments
- Comfort engaging in architecture-level conversations, system/data flow reasoning, and technical tradeoff discussions
- Ability to grow high-performing PM teams while staying close to product details and execution
- Experience translating operational priorities into clear roadmap decisions in partnership with Engineering
- Ability to lead product partnership with AI/Data Science and Applications teams at a strategic level
- Practical fluency with modern AI and automation approaches, including judgment on when AI is the right solution versus simpler product or process changes